Mozilla is hiring a
Staff Technical Program Manager

Summary

Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled.

Requirements

• 8+ years working in a Technical Program Management role
• Excellent written and verbal communication skills
• Track record of leading programs and projects to completion without a well defined software development process
• Demonstrable experience exercising technical expertise to help teams simplify problems into executable and measurable outcomes
• Experience formulating detailed plans for technical programs and projects
• Experience working with a geographically distributed team
• Proficiency working with people ranging from VPs to junior engineers
• Experience with a variety of software development methodologies and tooling
• Experience working with highly complex consumer applications such as browsers, social and/or content moderation platforms
• Tooling systems such as Jira
• Familiarity using an OKR framework to track progress

Responsibilities

• Be self-motivated, capable of organizing your time well and working independently
• Collaborate with cross functional teams across the company to ensure timeline delivery of the work (Product, Engineering, UX, QA, Marketing, Legal, Policy, Business Development, Data, Support, Release Management and others)
• Work both high level helping to structure the program and deeply embedded with teams to break down and track work
• Adapt and evolve to the needs of different teams through the project or program lifecycle bringing in the right level of process to get things done
• Partner with Product teams to define strategy, requirements and ensure scope is well understood
• Work closely with Engineering teams to scope work and define milestones and deliverables
• Produce detailed schedules and execution plans for the team
• Set up and maintain tooling solutions for tracking work and connecting that back to higher level goals. Maintain urgency by ensuring there is strong collaboration within multiple parts of the organization who may have competing priorities
• Communicate and track program risks and work with the team to define and put in place risk mitigation strategies
• Understand and implement best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity
• Act as a conduit of information between engineering and other internal groups (both technical and non-technical) to ensure that decisions and status are understood
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues
• Influence peers/managers and build consensus while dealing with ambiguity and constant change

Benefits

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)