Stakeholder Insights Associate

Summary

Join OpenAI's Ideas & Insights team as a Research Operations Manager and play a critical role in managing sentiment-tracking and message-testing operations. You will oversee the day-to-day execution of public opinion research, manage survey and focus group progress, draft planning materials, collaborate with cross-functional partners, ensure timely delivery of research findings, and organize the research repository. This role requires experience in project management, research operations, or communications, along with strong organizational skills and excellent communication abilities. The ideal candidate is detail-oriented, proactive, and comfortable working independently. This position offers the opportunity to work at the intersection of innovative technology, politics, public opinion research, and content generation, contributing to high-impact strategies grounded in evidence.

Requirements

• Have experience operating at the intersection of innovative technology, politics, public opinion research, and content generation
• Have experience in project management, research operations, or communications
• Are highly organized and thrive in fast-moving environments with lots of parallel workstreams
• Have experience coordinating across multiple teams or stakeholders and managing external partners
• Are an excellent writer and communicator, comfortable creating clear and concise materials
• Are detail-oriented and methodical, but also able to pivot quickly and solve problems as they arise
• Are proactive, reliable, and eager to take ownership of tasks big and small
• Are comfortable working in ambiguity and figuring things out independently
• Have experience working across short, mid-range, and long timelines and supporting editorial or communications teams in fast-paced environments such as media, tech, or politics
• Build strong cross-functional relationships and foster alignment across teams to help deliver outcomes

Responsibilities

• Oversee the day-to-day execution of public opinion research and other types of research to help evaluate sentiment and test messages among target audiences
• Manage the day-to-day progress of surveys and focus groups, coordinating timelines, procurement, and vendor relationships
• Draft planning materials such as research briefs, timelines, and project trackers
• Collaborate with cross functional partners to contribute to survey instruments and discussion guides, offering feedback and support
• Ensure research findings are delivered on time and ready to share with stakeholders
• Oversee organization of research repository in such a way that insights and assets are readily available to the Global Affairs team and partners
• Take initiative on operational and communications tasks and grow into areas of strength

Preferred Qualifications

Have familiarity with public opinion research, policy, campaigns, or comms environments