State Incentive Coordinator III

Summary

Join PosiGen as a State Incentive Coordinator III and manage the submission and approval process for state incentives, ensuring timely and accurate documentation. Collaborate with cross-functional teams, resolve issues to improve cycle times, and train new employees. Maintain compliance with state-specific requirements, consistently exceeding performance expectations by leveraging strong organizational and problem-solving skills. This role involves managing high-volume workflows, utilizing various platforms, and contributing to process improvements. The ideal candidate will have experience in REC operations or incentive program compliance and proficiency in relevant software.

Requirements

• High school diploma or GED required
• 3+ years of experience in REC operations, solar asset management, or incentive program compliance
• Hands-on experience with 2+ REC platforms (e.g., GATS, WREGIS, M-RETS, NEPOOL)
• Experience reconciling project data with third-party platforms
• Proven ability to manage high-volume, detail-sensitive workflows
• Familiar with Salesforce, Excel, Locus, or similar tools
• Proficient in Google Workspace (Gmail, Drive, Docs, Sheets)
• Strong proficiency in Adobe Acrobat Pro for document editing and management
• Demonstrated ability to work collaboratively with internal teams and external partners to achieve common goals
• Ability to work independently and troubleshoot platform issues
• Excellent organizational and written communication skills
• Comfortable mentoring junior staff and sharing best practices
• Excellent verbal and written communication skills
• Willing to move through the pre-employment screening process

Responsibilities

• Collaborate cross-functionally to achieve daily, weekly, and monthly performance goals
• Manage timely submissions and approvals for both organic and channel partner state incentive processes
• Prepare, track, and follow up on outstanding documentation required for state incentive approvals
• Monitor project progression and proactively engage with program administrators to minimize cycle times
• Maintain up-to-date knowledge of market-specific state incentive requirements and communicate updates to the team
• Ensure all incoming and outgoing documents are accurately uploaded to the CRM for seamless tracking
• Respond promptly to inquiries via phone and email from internal teams, customers, and state program administrators
• Maintain thorough CRM activity logs to reflect each step of the incentive process
• Support all state incentive submission and receipt methods, including phone, mail, email, and portals
• Research and resolve complex issues related to state incentive submissions independently
• Train new team members on state incentive submission and receipt processes for both organic and channel partner projects
• Consistently exceed performance benchmarks by completing 120% of the expected volume while upholding quality standards
• Contribute to the development and documentation of Standard Operating Procedures for incentive workflows
• Assist in refining and optimizing state incentive submission processes to enhance quality and operational efficiency
• Other duties as assigned by leadership

Preferred Qualifications

• Demonstrated ability to work independently while effectively prioritizing workload and meeting deadlines
• Self-motivated, persuasive, and persistent with a strong sense of initiative
• Highly organized, resourceful, and efficient in managing tasks and resolving challenges
• Excellent interpersonal skills with the ability to connect and communicate with individuals from diverse backgrounds
• Thrives in fast-paced, dynamic, and deadline-driven environments
• Strong written and verbal communication skills, particularly over the phone and email
• Collaborative team player with a positive and adaptable attitude
• Committed to maintaining a high level of confidentiality and discretion

Benefits

$22 — $25 USD