Strategic Account Director

Summary

Join Anima, a rapidly growing healthcare technology company, and become a key member of the sales team. You will play a pivotal role in expanding Anima's reach into clinics and regions, bringing a life-saving product to patients in need. Your responsibilities will include user discovery, account management, lead generation, and contributing to product direction. The company offers a unique, collaborative culture with a flat hierarchy and significant opportunities for growth and impact. Anima boasts impressive growth metrics and a strong financial position. This role requires strong communication, relationship-building, and B2B sales experience. Location is limited to the UK or Ireland.

Requirements

• Be based in the UK or Ireland
• Demonstrate most of the preferred requirements through past projects and/or our assessment process

Responsibilities

• Lead user discovery & demo calls to develop a deep understanding of their fundamental motivations and needs/pain points, and translate this into the optimal roadmap of features
• Account management: you will be the central point contact at Anima for several GP practices and PCNs. Your job is to maximise discounted fanaticism, doing whatever is necessary to help practices start - and continue - using Anima
• Join the team at events & conferences, speaking to potential users, leading demos and converting leads
• Use domain expertise to scale our prospecting, identifying the teams in the most pain who are likely to become fanatical users of Anima
• Take on account management responsibility for larger accounts e.g. GP federations and ICSs (covering 1m+ patients)
• Use domain expertise to source and filter user feedback, and work with the engineering team to identify features that result in a high retention delta. Make this a data-driven approach powered by analytics
• Work with customer success colleagues to maximise virality and fanaticism across your accounts, doing whatever is needed to ensure every account leads to the maximum number of fanatical referrals
• Hire/scale the team, while implementing the right processes at the right times to maximise discounted team productivity, and minimise discounted dev time of the features that will lead to maximum conversion
• Have amazing stakeholder conversations with users who fanatically love the product, and steer our product direction
• Work with the team to scale our sales & marketing, including working with NHS leaders to identify and secure regional & national-level procurement opportunities, including those beyond primary care

Preferred Qualifications

• 5+ years of B2B/enterprise SaaS experience, closing deals of $100k+ ACV
• Hungry and wants their shot to change the world - a force of nature when empowered with the tools, resources and development to do it
• Exceptional communicator, able to distill complex information into clear and concise bullets without jargon. An excellent conduit between users and the rest of the company
• Able to execute a high sigma discovery process and in combination with incisive people intuition, elucidate deep pain points and opportunities to excite within minutes of the first call
• Has incredibly high standards for themselves and an unshakeable growth mindset: able to challenge themselves and those around them to push to do things better
• Exceptionally organised: able to build & maintain multiple relationships across a diverse range of organisations, and consistently execute on plans to onboard and retain users. Reliably follows up on 100% of qualified leads at optimal intervals
• A gifted relationship builder, able to quickly build rapport and emotional anchors with almost anyone and any persona
• Pragmatic rather than dogmatic in decision making: able to weigh real world data appropriately, changing course when necessary towards optimal outcomes for patients and clinicians
• Keen to understand the big picture & entire context of the company and vertical; impatient to grow towards a senior executive role
• Seeks to maximise combined team productivity, communicating the right things at the right time through the right channels
• Intellectually curious and loves learning - able to tackle entirely novel challenges that lack prior precedent through first principles thinking, creatively using the right pragmatic approach, with an understanding of alternatives and trade offs

Benefits

• Flexibility over work schedule and location
• Team retreats (e.g., Brittany, La Paz, Tuscany, Dominican Republic)