Strategic Account Executive

Summary

Join Grafana Labs as a Strategic Account Executive, Growth and focus on expanding Grafana usage within existing West region customers. You will identify and close new opportunities, manage the sales process from prospecting to account management, and exceed individual sales goals. This role requires a consultative sales approach, expertise in articulating product value, and strong communication skills. You will manage your sales pipeline in Salesforce and collaborate with the Customer Success team. The ideal candidate possesses extensive experience in infrastructure technology sales, a proven track record of success, and excellent communication abilities.

Requirements

• 5+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

Responsibilities

• Identify new opportunities to expand Grafana usage within a set of current customers
• Meet and exceed individual quarterly and annual sales goals
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Preferred Qualifications

• Familiarity with open source technology is a significant advantage
• Experience using Command of the Message and MEDD(P)ICC is ideal

Benefits

• Equity
• Bonus (if applicable)
• Other benefits listed on our careers page