Strategic Account Executive

Summary

Join Twilio as a Strategic Account Executive - ISV and manage key customer accounts in India. You will be responsible for growing Twilio's communications business, driving sales, and building strong relationships with clients. This role requires extensive experience in sales, particularly within the Indian market, and a deep understanding of SaaS solutions. Success depends on collaboration with various internal teams and achieving consistent quota attainment. The position is remote, based in Singapore, with approximately 30% travel anticipated. Twilio offers competitive pay and benefits, including generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 8+ years of proven quota success in a sales/ISV sales role
• Deep knowledge of of India market
• Successful track record of personally selling and closing solutions to software companies, telcos, system integrators or resellers
• Technically savvy and good understanding of SaaS solutions
• Demonstrated success by achieving quota on a consistent and predictable basis
• Strong experience identifying, mapping and prospecting key prospects
• Ability to drive the sales process from internal leads to qualifying new prospects and handling deals to closure
• Excellent presentation and negotiation skills
• Strong interpersonal and communication skills
• Ability to build strong relationships with decision makers and C-level Executives

Responsibilities

• Work closely with Twilio executives, compliance, go to market and product marketing to build and implement ISV strategies to increase Twilio’s market share and brand awareness
• Manage and expand some of our most important customer accounts, including financial services, high growth technology, logistics, and fintech companies
• Develop, drive, and execute account strategy to consistently deliver strong revenue through upsell and cross sell, gross margin, and gross profit results
• Master creating pricing proposals, negotiating terms and managing the contract process
• Able to balance challenging priorities and handle multiple projects/deals
• Develop and execute on a comprehensive territory plan
• Engage in consultative sales cycles with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
• Accurately forecast your opportunities, consistently achieve goals and maintain up to date and accurate data within CRM

Preferred Qualifications

• A Bachelor’s degree or equivalent experience
• Telco/CPaaS experience is highly desirable
• Experience selling SaaS/CPaaS/Telco solution selling to a technical and business audience
• An understanding of the cloud computing/communications business model

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program