Strategic Account Manager

Summary

Join a dynamic Earth Observation environment as a Strategic Account Manager, responsible for delivering long-term strategic goals, managing key client accounts, and building business relationships across Europe.

Requirements

• Passionate about customer success and building long-lasting partnerships with a strong account management background
• Geospatial experience and/or emergency management experience is preferred
• Experience selling into Civil Protection Services, Crisis Organisations, Natural Catastrophe (NatCat), Crisis, Disaster response, Disaster recovery, Natural disaster, or emergency services would be a strong plus
• Demonstrated ability to grow a sales portfolio and to close governmental sales
• Strong experience in managing and winning ESA (R&D) ITTs
• Self-motivated, independent and proactive work style. Strong self-initiative with the ability to work in a fast-paced environment in support of our clients during emergency situations
• Comfortable working remotely
• Fluent in English, both written and spoken

Responsibilities

• Work closely with the European Government Solutions team to deliver long-term strategic goals
• Manage key client accounts on a long-term basis, managing relationships and supporting/identifying new opportunities within Europe
• Be the Lead Relationship manager for your accounts & countries and key point of contact
• Develop and execute penetration strategies while building/growing and developing key business relationships across key accounts & countries
• Support and develop proposals for Government prospects, which includes leading proposals (e.g. for ESA R&D ITTs)
• Build internal relationships and liaise with Product Team to ensure continuous improvement within the delivery

Preferred Qualifications

• Strong governmental network in the UK and/or Germany including with Crisis Response organisations like BBK and regional Crisis Response organisations
• Strong governmental network in other European countries (e.g. the Netherlands and Belgium) including with Crisis Response organisations on the federal, state, regional and/or local level
• Background selling SAR and/or Value Added Services related products
• Experience in tracking prospective ITTs with ESA, EC and national Agencies in Europe
• Experience in managing and winning proposals for EC grants and R&D ITTs
• Strong network at EC, ESA and/or PAN European organizations (like Frontex) buying SAR images & solutions

Benefits

• A job that matters in a dynamic Earth Observation environment with a scale-up approach
• An independent role with a supportive and diverse work environment
• Time for self-development, research, training, conferences, or certification schemes
• A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching, budget for additional work equipment for home, charity activity)