Strategic Account Manager

Summary

Join TIMOCOM as a Strategic Account Manager and play a key role in expanding our company's growth by building strong, long-term relationships with major clients. You will have the opportunity to work largely from home, with regular visits to the Erkrath office encouraged. Responsibilities include identifying key accounts, collaborating with partners to develop customer potential, advising clients on-site, representing the company at events, identifying business opportunities, developing tailored solutions, and managing sales processes. You will be responsible for sales revenue and achieving sales targets. The role requires at least three years of sales experience, ideally in SaaS, strong customer focus, self-motivation, flexibility, and fluency in German and English.

Requirements

• At least three years of professional experience in sales, ideally in the SaaS environment
• High customer orientation and commitment to customer success
• Self-motivation, goal orientation, and perseverance
• Flexibility and adaptability in a constantly changing business environment
• Innovation and a proactive approach to new challenges
• Negotiable German and English language skills
• Willingness to travel within the DACH region for occasional customer visits

Responsibilities

• Develop and maintain strong, long-term relationships with key strategic clients
• Identify key accounts and collaborate with partners to uncover and develop customer potential
• Advise key clients on-site and represent the company at congresses, trade fairs, and events
• Identify business opportunities and develop customized solutions in collaboration with interdisciplinary teams
• Take responsibility for existing and new customer sales revenue in your sales area, as well as for sales development and the achievement of sales targets
• Manage sales processes, from the quotation phase to contract signing and implementation
• Identify and realize upselling opportunities with existing customers

Preferred Qualifications

Additional foreign language skills (Italian, Spanish, or French) are a plus

Benefits

• Flexible working hours and location: Utilize TEAMocom spaces, work remotely, or work up to 100 percent remotely depending on the position
• Ability to work from abroad for up to 120 days a year
• Access to over 20,000 training courses on our internal training platform, with development plans to facilitate your professional development
• Health initiatives and after-work events, such as individual stress checks, back courses, or a running group
• Eco-friendly options: Lease an e-bike or bicycle, or receive support with a discounted job ticket or travel allowance
• Childcare options: We offer daycare places in Erkrath and parent-child offices in our head office