Strategic Account Manager

Summary

Join Wrike's high-performing Expand Sales team as a Strategic Account Manager to drive growth within key customer relationships. Develop and execute long-term strategic account plans, ensuring customers realize the full value of their Wrike investment. Demonstrate expertise in Wrike's integration with customers' technology ecosystems and negotiate complex commercial structures. Conduct impactful business reviews with executive stakeholders, proactively mitigate account risks, and identify new growth opportunities. Leverage data-driven insights to optimize targeting strategies and consistently exceed revenue targets. This role involves moderate travel (10-20%).

Requirements

• 5+ years of successful technology solutions selling experience, with at least 3+ years specifically in SaaS environments
• 2+ years of proven enterprise/strategic selling experience managing large, complex Enterprise accounts
• Demonstrated stability and longevity in previous sales roles
• Proven track record in both proactive prospecting/lead generation and long-term account management
• Experience navigating matrix organizations and engaging effectively with senior leadership
• Strong problem-solving skills with the ability to identify challenges and align solutions accordingly
• Track record of consistently meeting or exceeding quota in enterprise SaaS environments

Responsibilities

• Developing long-term (1-3 year) strategic account plans with executive sponsors and establishing governance structures for reviewing progress against these plans
• Taking ownership of ensuring customers realize and can measure the full value of their Wrike investment; implementing formal value assessment frameworks
• Demonstrating knowledge of how Wrike integrates with customers' broader technology ecosystem and enterprise architecture
• Designing complex commercial structures, enterprise agreements, and negotiating non-standard terms appropriate for strategic accounts
• Conducting high-impact business reviews with executive stakeholders to showcase value, address challenges, and expand strategic vision
• Proactively identifying and mitigating account risks including competitive threats, executive changes, and shifting business priorities
• Demonstrating sophisticated understanding of customer's financial drivers and ability to position Wrike investments in terms of material business outcomes
• Taking a more prominent role in representing strategic customer needs to product teams and executive leadership
• Implementing advanced prospecting and lead generation tactics to identify new growth opportunities within your existing enterprise accounts
• Leveraging data-driven insights from Salesforce, SalesNavigator and ZoomInfo to optimize targeting and account penetration strategies
• Consistently achieving or exceeding quarterly and annual revenue targets through a balance of new business relationships and relationship expansion

Preferred Qualifications

• Experience with work management, collaboration, or productivity solutions
• Proven success implementing multi-channel prospecting strategies within enterprise accounts
• Proficiency with selling methodologies like MEDDPICC, Challenger, or Solution Selling
• Background in building and executing multi-year account expansion strategies
• Experience with enterprise procurement processes and navigating complex buying committees

Benefits

• Competitive Compensation: Attractive base salary plus uncapped commission structure aligned with strategic growth
• Growth Trajectory: Clear advancement path within our high-performing sales organization
• Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance
• Security & Support: Benefit from life insurance and employer-paid short- and long-term disability
• Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits
• Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents
• Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive
• Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule
• Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office
• Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office