Inside Sales Manager, Strategic Accounts

Summary

Join Allergan Aesthetics, an AbbVie company, as an IRAM to drive market share growth for aesthetic products. This high-touch role demands navigating internal sales operations for seamless customer experiences, upselling, and account growth. You will solve operational challenges, understand diverse customer business models, and communicate effectively with field teams on sales initiatives. The position requires strong business planning, execution, and collaboration skills. Travel is limited to internal and customer meetings. The role offers opportunities for professional growth and development within a dynamic and innovative company.

Requirements

• Bachelor’s degree in related field, MBA preferred
• Minimum 10 years in healthcare/medical aesthetic experience
• Experience leading, coaching, and mentoring field colleagues without authority or direct reporting. Must demonstrate excellent collaboration with cross functional teams
• Proven history of identifying opportunities and goals with target customers, creating customer specific business plans, designing mutually agreed to Key Strategic Initiatives, deploying resources and tactics to achieve KPIs, and achieving measurable success
• Demonstration of strong business planning skills and the ability to execute plans through a vast network of field colleagues
• Knowledge and experience of legal and regulatory requirements related to pharma/Biotech industry
• Market planning/strategy development experience
• Strong organizational leadership skills including planning and organization across divisions both internally and externally
• Demonstrated leadership qualities
• Business Acumen
• Strong interpersonal and relationship building skills
• Strong problem solving skills
• Ability to monitor field activity to ensure balanced workloads, control over resources, budgets and expenses
• Excellent written and verbal communication skills
• Excellent presentation skills
• Financial/budgetary experience
• Ability to effectively coach and develop others using strong analytical, decision making and results orientation skills
• Strong business planning skills and the ability to execute plans through a vast network of field colleagues
• Proven history of identifying opportunities and goals with key customers, creating customer specific business plans, designing mutually agreed to Key Strategic Initiatives, deploying resources and tactics to achieve KPIs, and achieving measurable success
• Ability to travel minimum 15%
• Work remote, travel and overnights required

Responsibilities

• Achieve corporate sales goals within assigned targeted customers
• Forecast sales and other success factors as established by senior leadership
• Execute and manage resource deployment and other KPIs as defined by senior leadership
• Understand the contractual agreements with customers, in collaboration with the cross-functional team including Legal, Compliance, Finance, Field Sales etc
• Identify trends within local ship tos and communicate those trends to Strategic Accounts (same store growth/decline, promotion execution, etc)
• Partner with the local sales teams to maximize sales efforts within the region. The IRAM is expected to be the expert on local market dynamics and to consistently find opportunities to enhance sales efforts. The IRAM should provide excellent insight and customer service to local sales counterparts and sales leadership
• Proactively deploy tactics that support customer strategies using specific tasks or goals which are measurable, achievable, relevant and time bound (SMART)
• Engage with individual selling teams to ensure local engagement, brand strategy, and execution of executive initiatives are deployed at the local level
• Communicate clearly with all internal stakeholders to clarify account objectives and ensure accountability for executing the account plan, deploying appropriate resources and tactics, tracking progress, overcoming obstacles, and celebrating success
• Understand internal processes and procedures to leverage relevant resources for the successful delivery of customer plan objectives that meet both Allergan and customer standards as well as complies with applicable laws, regulations, and Allergan Aesthetics/AbbVie policies
• Execute national and/or regional strategies to accelerate growth, broaden portfolio adoption and deepen customer loyalty through strategic resource deployment
• Oversee and communicate project status to leadership on a consistent basis

Benefits

• Paid time off (vacation, holidays, sick)
• Medical/dental/vision insurance
• 401(k)
• Short-term incentive programs