Strategic Site Partner

Summary

Join AbbVie's Clinical Development Operations team as a Strategic Site Partner (SSP) and play a crucial role in accelerating the delivery of our pipeline. As an SSP, you will be responsible for building and managing relationships with key investigative sites, ensuring operational efficiency and consistency across studies and programs. You will proactively anticipate site needs, drive timely mitigation strategies, and identify areas for improvement to maximize process efficiency and accelerate trial delivery. This role requires a strong understanding of the global pharmaceutical and biotech industries, excellent communication and interpersonal skills, and the ability to collaborate effectively with internal and external stakeholders. You will also be responsible for identifying and recommending opportunities for internal improvements, implementing improvements to maximize process efficiency/accelerate trial delivery at the site, and reviewing cross business portfolio forecasts of studies to provide direction for investigative sites.

Requirements

• Bachelors or higher degree required, degree in health care or scientific field preferred
• Minimum of 10 years applicable work experience in clinical research demonstrating a high level of core, technical, and leadership competencies through driving strategy. Prior relationship management experience preferred
• Broad understanding of global pharmaceutical and biotech industries with a solid understanding of drug discovery and development processes. Expertise in drug development, operations, strategic and tactical planning
• Strong communication skills with advanced interpersonal skills with the ability to communicate persuasively with clarity, collaboratively, and cross functionally
• Strong collaboration and interpersonal skills; ability to establish good working relationships with external and internal stakeholders as well as management
• Seamless collaborator with demonstrated ability to influence without authority – easily builds relationships across locations and gains cross-functional alignment
• Strong analytical and critical thinking skills to evaluate complex issues from multiple perspectives and drive smart decision making
• Demonstrated leadership, influence skills, creativity, problem solving and ability to manage complexity in addressing issues
• Demonstration of success in a fast‐paced environment managing multiple priorities, comfortable to manage risk and ambiguity, changing course when needed
• Must possess excellent oral and written communication skills
• Ability to travel up to 50% of the time

Responsibilities

• Provides input and develop the site-specific engagement strategy for assigned sites
• Builds and manages relationships with assigned investigative sites through a white-glove service. approach while meeting with Institution Leadership, Principal Investigator and clinical site staff both on-site and remotely
• Raises the bar to proactively anticipate a site’s needs and drives timely mitigation strategies
• Maintains a solution-oriented mindset to facilitate resolution of complex operational issues
• Remains informed of best practices and innovations that have resulted in efficiencies across the business and/or industry and put actions in place that support the organization in removing identified barriers
• Identifies areas to drive efficiencies and/or accelerate clinical trial execution. Drives consistency across studies and programs
• Oversees overall performance metrics across studies, conducts review of site’s operations for quality. Evaluates and addresses aligned KPIs with site
• Reviews and shares upcoming study forecasts and current clinical study needs regarding the studies in which the site is participating for strategic resource planning with the site
• Reviews interests and study capacity with site and communicates back to internal AbbVie stakeholders
• Identifies and recommends opportunities for internal improvements, implements improvements to maximize process efficiency/accelerate trial delivery at the site
• Reviews cross business portfolio forecasts of studies to provide direction for investigative sites
• Escalates risk to relevant stakeholders, resolves identified operational issues that span across studies/programs
• Seeks to align AbbVie and the site's operations to execute clinical trials efficiently
• Provides operational and holistic focus on site needs to ensure optimal delivery of clinical trials
• Generates, expands and enhances operational effectiveness and consistency within AbbVie and at the investigative sites
• Works closely with internal stakeholders to facilitate, manage and oversee the scientific and operational relationships cross functionally across AbbVie to ensure a productive working environment
• Provides cross-functional partners an open and continuous channel of communication to ensure investigative sites perspectives are heard and well represented internally

Benefits

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees
• This job is eligible to participate in our short-term incentive programs
• This job is eligible to participate in our long-term incentive programs