Student Consultant

Summary

Join Strata Information Group (SIG), a trusted partner to over 1,000 higher education institutions, as a Colleague Student Module Consultant. Collaborate with clients to gather business requirements and translate them into functional specifications. Configure and implement the Ellucian Colleague Student Module, providing hands-on support and troubleshooting. Develop best practices and documentation, assist with system testing, and deliver training to end-users. Provide ongoing support and maintenance, stay current with Ellucian Colleague updates, and work with cross-functional teams. Help institutions navigate data privacy and security compliance. This role requires extensive experience with Ellucian Colleague and strong communication skills.

Requirements

• Five or more years working directly with the Colleague Student functionality at a college or university or as a Colleague consultant, demonstrating advanced user proficiency
• Experience implementing the Colleague student module at a college or university
• Demonstrated expertise using Colleague to improve and automate business processes within the Registrar, Admissions or Records office at a college or university
• Ability to troubleshoot technical and functional issues within the Colleague Student module
• Exceptional oral and written communication skills and a proven customer service approach
• Highly self-directed with solid problem-solving expertise
• Ability to communicate user requirements to technical support team

Responsibilities

• Collaborate with clients to gather business requirements and translate them into functional specifications for the Ellucian Colleague Student Module
• Configure and implement the Ellucian Colleague Student Module, ensuring that it meets the institution’s needs for student registration, academic records, grading, advising, and other student lifecycle management functions
• Provide hands-on configuration, customization, and troubleshooting support for the Ellucian Colleague Student Module
• Develop and document best practices, workflows, and standard operating procedures for using the Student Module
• Assist with system testing, including data migrations, integrations, and post-implementation support
• Deliver training sessions to end users, including staff and faculty, ensuring smooth system adoption
• Provide ongoing support and system maintenance, troubleshooting and resolving issues as they arise
• Stay current with updates and new features in Ellucian Colleague and provide recommendations for improvements and optimizations
• Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals
• Assist in report generation and analytics related to student data, enrollment, and performance
• Help institutions navigate compliance with data privacy and security standards

Preferred Qualifications

• Experience developing reports in support of the various student areas utilizing Colleague
• Knowledge of how Colleague is used in a variety of institutional types
• Experience with Ellucian Colleague Cloud Services and related technologies
• Thorough knowledge of relational databases
• Ability to read and write SQL queries
• Ellucian Colleague Badges

Benefits

• The salary range is $90,000 -$125,000 plus bonus
• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance