TimelyCare is hiring a
Student Success Coach

Summary

Join our team as a Student Success Coach to provide industry-leading services directly to TimelyCare members. As a coach, you will guide students in achieving their academic preparedness, financial wellness, and career readiness goals through personalized support.

Requirements

• Bachelor's degree from an accredited college or university in a social work, psychology, education, or applicable field
• Three (3)+ years experience providing student support services
• An evidence-informed approach, free from bias
• Experience providing student success coaching on the following topics: time management, goal setting, note taking, budgeting, stress management, career readiness, and more
• Access to a computer with webcam, telephone/smartphone, and a stable/reliable internet connection
• Strong written and verbal communication skills
• Excellent interpersonal skills and ability to engage with diverse communities

Responsibilities

• Provide student success coaching to primarily college students
• Adhere to established policies, procedures, and care guidelines for quality service delivery and documentation
• Establish and maintain professional rapport that fosters trust and longitudinal student engagement through the success coaching process
• Collaborate with students to develop SMART Goals and effective, sustainable strategies that address each member’s unique needs, strengths, and barriers
• Use coaching strategies that are evidence-based, unbiased, non-judgmental, and member-centered
• Develop member-specific student success plans
• Understand the Student Success Coach scope and role in team-based care and appropriately refer members when necessary
• Promptly and clearly document each encounter in the Electronic Health Record (platform)

Benefits

• $30 per completed coaching session
• Malpractice insurance is provided