Head Of Career Services

Summary

Join HyperionDev as the Head of Career Services and play a pivotal role in shaping the careers of our tech bootcamp graduates. You will lead two key teams: Career Support and Alumni Relations, overseeing career development programs, alumni engagement strategies, and the overall career services function. This role requires strategic thinking, strong people skills, and experience in placement management and team leadership within higher education or a similar setting. You will be responsible for strategic planning, process implementation, and driving engagement with students, alumni, and employers. The position reports directly to the Director of Learning Experience and offers flexible remote work options, generous leave, and medical benefits.

Requirements

• Minimum: 5+ years of experience involved in a placement management function
• 5+ years of experience of team management experience
• 3+ years of experience working in Higher Education in a Careers or Alumni Department
• Relationship management experience
• Great verbal and written communication skills

Responsibilities

• Oversee the Career Services function in delivering quality career support to learners and graduates via coaching framework and graduate outcomes tracking
• Conduct ongoing performance management & talent mapping for the Career Services staff
• Strategic planning for the direction of the Career Services & Alumni Relations strategy
• Driving & implementation of effective standard operating processes
• Driving alumni & student engagement strategy and promoting an active and engaged alumni community
• Driving a cohesive communications, content, social media & email strategy for HyperionDev Career Services with learners and alumni (Alumni Newsletter, Social Media Marketing, Blog Posts, Success Stories, etc.)
• Facilitation & delivery of an Alumni Career Mentorship Programme
• Management of the Alumni Ambassador Programme
• Alumni/student & employer event management
• Budget control & planning
• Tracking and recording of graduate outcomes
• Management of graduate programmes, dashboards and analytics
• Providing access to career development resources that support learners and graduates in honing their professional profiles and portfolios (BYB & Graduate Programme)
• Support and drive effective marketing initiatives for placing our graduates
• Driving alumni & employer success stories & testimonials

Preferred Qualifications

• A degree in Human Resource Management or other relevant qualification with at least 7+ years experience involved in a placement management function
• 7+ years experience running a team in a placements function within a Career Services, HR, or Technical Staffing outfit
• 5+ Years experience working with placement platforms
• 3+ years project management experience
• Relationship management experience
• Strong acumen for technical tools and resources such as CRMs and other tools that can help facilitate and track job placements at scale (ex: Greenhouse, BullHorn, etc.)

Benefits

• Flexible & remote working: We are a remote-friendly organisation and offer flexible work options
• Generous annual leave and medical benefits: We provide up to 20 annual leave days as part of our leave policy, as well as health insurance or medical aid benefits for our staff
• Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, & Yoco
• Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it