Supervisor, Programmatic Media

Summary

Join Crossmedia as our next Supervisor, Programmatic and oversee media tactical planning, execution, and reporting of campaigns. Utilize your knowledge of the media marketplace to brainstorm new activations and vendors. As a successful Supervisor, you will be resourceful, organized, and a strong communicator comfortable in a fast-paced environment. You will lead the tactical planning process, collaborate with buyers and directors, and liaise with the Planning/Investment Director. You will also prepare and present programmatic channel tactical plans, manage communications with internal and external teams, and build campaign ads. Finally, you will provide QA for reports, be the primary client contact, oversee contract negotiations, manage deliverables, assist with campaign optimization, manage team operations, and maintain best practice standards.

Responsibilities

• Reliable, ethical & operates in the best interest of Crossmedia & clients
• Leads the tactical planning process for their campaign/channel, ensuring recommendation meets client brief and pushes new and innovative approaches
• Collaborates with Buyers and Associate Directors on media plan development within programmatic media
• Demonstrates ability to connect-the-dots between client business, campaign objective, and media KPIs, allowing them to provide recommendations that will influence positive results throughout the funnel
• Liaisons with Planning/Investment Director to identify gaps, raise questions, and seek clarity needed in order to translate brief to tactical plan
• Prepares & presents programmatic channel tactical plans (objectives, strategy, rationale) and all backup materials, working closely with Planning/Investment team
• Corresponds and manages day-to-day communications with internal teams and key partners: external vendors, creative agencies, and partner agencies
• Comfortable building campaign ads from scratch and is able to handle significant volume of builds on a daily basis
• Provides final QA for all reports, ensuring that all insights are accurate, adhere to overarching strategy, and reporting is of high quality
• Primary point of contact for day-to-day deliverables for the Client
• Demonstrates full understanding of client's business and p rovides client with strategic POVs
• Oversees negotiation of media contracts (with guidance from Associate Director+) and programs/opportunities to ensure maximum leverage is applied
• Manages the day-to-day media and financial deliverables
• Assists with investigating media campaign results and developing optimizations to improve campaign performance
• Focuses on a quality XM product, adhering to Crossmedia high standards
• Manages day to day operations of team - clearly assigning tasks, balancing workload between team members, ensuring recurring updates and deliverables are sent, and agreed upon deadlines are met
• Ensures that team is maintaining best practice standards across implementation, optimization, reporting, and comms
• Owns relationships and discussions with clients and partners for projects that they are currently managingAble to discern urgency of requests and responds to Client requests quickly with thought out response
• Personal efforts generate satisfaction – clients, team, company
• Displays a high level of personal dedication and motivation
• Displays enthusiasm, curiosity and an eagerness to learn
• Shows respect for team members, clients, and agency partner

Benefits

• Flexibility to work in hybrid manner with in-office and work from home options (depending on role)
• Open/Flexible PTO with US & UK specific policies
• Sponsored healthcare options and agency-wide physical & mental health support
• 401k with company match (USA), and generous Pension (UK)
• Paid sabbatical at significant milestone anniversaries
• Generous paid parental leave policy
• Life milestone recognition & support
• The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
• Cell phone/tech reimbursement
• Student Loan payment plan (US)
• Tuition reimbursement
• Learning & Development and training programs
• And burgers – lots and lots of burgers