Z2Data is hiring a
Supplier Outreach Program Manager

Summary

The Supplier Outreach Program Manager role at Z2Data involves managing customer campaigns and communicating with suppliers to obtain data. The position requires exceptional verbal and written skills in English, a background in administration or call center operations, strong organizational skills, and proficiency in Excel and Microsoft Office.

Requirements

• Exceptional verbal and written skills in English
• Background in administration, data management, customer or supplier support, or call center operations
• Strong ability to be detail oriented and write
• Strong ability to prioritize tasks and manage time effectively across multiple projects
• Skilled in using Excel and Microsoft Office
• Independent and motivated, with excellent organizational skills and the ability to meet tight deadlines
• Excellent customer service. Ability to present detailed information simply and clearly to customers

Responsibilities

• Manage supplier campaigns and communicate progress to Z2Data’s customers
• Communication with suppliers via email, phone, and conferencing calls to assist with data requests and obtaining the required documentation from suppliers
• Act as a primary point of contact for large & complex suppliers, providing necessary resources and assistance to facilitate their response to data requests
• Receive inbound calls from suppliers, offering solutions and guidance to enhance their experience and resolve any issues related to data requests
• Guide and teach suppliers on data requirements and how they can best meet our mutual customer’s requirements

Preferred Qualifications

Other languages such as German or Chinese, are a plus

Benefits

• This is a fully remote position within the United States
• Open to consulting contract at $25 - $35/hr. Open to FTE with full benefits at $50,000/year to $68,000/year