Remote Sustaining Engineer

Summary

The job is for a Sustaining Engineer at Aera Technology, a growing Decision Intelligence company. The role involves troubleshooting and resolving high-priority issues, deep diving into problems to find solutions, and managing multiple threads. Requirements include a degree in Computer Science or a related field, 5+ years of Java experience, SQL proficiency, and root cause analysis skills. The ideal candidate is proactive, passionate about learning new technologies, and based in the United States, preferably in EST.

Requirements

• Strong analytical and problem-solving skills
• Bachelors/Masters in Computer Science or a related area
• 5+ years of experience in Java and experience with SQL
• Ability to analyze root cause for issues by looking at log files

Responsibilities

• Prioritize tasks and accurately document the nature of the reported problem
• Triage and remediate high-priority issues and bugs
• Deep dive into an issue, analyze it, and identify solutions to resolve them
• Propose any code fixes to the development team for further resolution

Preferred Qualifications

• Passionate about developing strong expertise in their area and becoming a SME
• Interested to learn new technologies

Benefits

• Competitive salary and company stock options
• Comprehensive medical, vision and dental plans
• Flexible paid time off
• Remote work reimbursement
• Generous parental leave
• Online professional courses for both professional and personal development
• People manager development programs
• Flexible working environment
• Access to a fully-stocked kitchen with snacks and beverages (when working from the office)