Support Engineer

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Gerresheimer

📍Remote - North Macedonia

Job highlights

Summary

Join our team as a Microsoft 365 Support Specialist, providing technical support for Microsoft 365 applications, troubleshooting issues, conducting user training, and creating documentation.

Requirements

  • Bachelor's or Master's degree in Computer Science or equivalent experience
  • Proficiency with Microsoft 365 applications
  • Basic networking knowledge (TCP/IP, DNS, DHCP)
  • Experience with Azure Active Directory for user and group management
  • Proficiency in PowerShell for automation
  • Understanding of compliance and security in Microsoft 365

Responsibilities

  • Provide technical support for Microsoft 365 applications
  • Troubleshoot issues related to email, collaboration tools, and document management
  • Conduct user training and create documentation for Microsoft 365 applications

Benefits

  • Competitive salary
  • Flexible work hours
  • Remote work options
  • Opportunities for professional growth and development

Remote

Customer Service

Mid-level

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