Remote System Reliability Engineer

Summary

Join our team as a System Reliability Engineer and contribute to delivering predictable outcomes and high-quality solutions to our clients. As a crucial member of our team, you will manage Linux and Windows environments, automate processes, and implement robust monitoring and security practices. Your expertise will help us maintain high availability and performance across our client's systems.

Requirements

• Proficiency in managing and troubleshooting Linux (e.g., Amazon Linux, CentOS) and Windows Server operating systems
• Experience with system configuration, management, and maintenance
• Experience with automation tools such as Ansible, Puppet, or Chef
• Familiarity with monitoring solutions such as AWS CloudWatch, Dynatrace, Datadog or similar solutions
• Ability to analyze system performance metrics and implement optimizations
• Experience with patch management, vulnerability assessment, and remediation
• Proficiency in scripting languages such as Bash, Python, or PowerShell for automating administrative tasks
• Experience with version control systems like Git
• Familiarity with AWS, specifically in managing EC2 instances, lambdas and containers
• Familiarity in incident response, troubleshooting, and performing root cause analysis
• Familiarity with infrastructure as code (IaC) tools like Terraform or AWS CloudFormation

Responsibilities

• Manage, configure, and maintain Linux and Windows Server environments
• Perform regular system updates, patches, and security configurations
• Implement and maintain monitoring tools to track system performance, availability, and reliability
• Analyze performance metrics and logs to identify and resolve issues proactively
• Collaborate with stakeholders to create dashboards and alerts for proactive performance monitoring
• Develop and maintain automation scripts for routine tasks, deployments, and incident responses
• Use configuration management tools to ensure consistent and repeatable system setups
• Implement and enforce security best practices for system configurations and network setups
• Conduct regular vulnerability assessments and apply necessary patches to mitigate risks
• Work closely with development, DevSecOps, and cloud engineering teams to support application deployments and infrastructure changes
• Provide technical guidance and support for resolving complex system issues
• Create and maintain detailed documentation for system configurations, procedures, and incident reports
• Identify opportunities for process improvements and implement changes to enhance system reliability and performance

Preferred Qualifications

• Familiarity with AWS's Well-Architected principles
• AWS Certifications: DevOps Engineer: Professional, Solutions Architect: Associate, SysOps Administrator: Associate, Developer: Associate

Benefits

• Remote Work Opportunities
• Flexible Work Hours