Systems Analyst

Summary

Join Komodo Health's Enterprise Systems Team as a Salesforce Systems Analyst and play a critical role in analyzing, designing, and implementing solutions for commercial initiatives. You will support internal stakeholders, configure and deploy scalable Salesforce designs, and ensure business systems are robust and integrated. This position requires substantial Salesforce experience, problem-solving skills, and excellent communication. Komodo offers a hybrid work model with flexibility and a competitive benefits package. The team provides consulting and technology expertise to ensure that complex business systems are robust, integrated, and aligned with business goals. You will become a trusted advisor in helping Komodo maximize the benefits we derive from Salesforce.

Requirements

• Substantial experience with Salesforce Sales Cloud and CPQ, including admin-level or consultant knowledge and capabilities
• Familiarity with Salesforce Service Cloud
• Passion for solving problems
• Willingness to challenge and create the best solution
• Independent drive to carry a task to completion by following up with any necessary internal stakeholders and/or immediately raising task blockers
• Excellent and effective communication skills
• Experience with data manipulation
• Intermediate Excel experience (VLOOKUPs, etc.)

Responsibilities

• Triage and prioritize inbound requests for immediate support or roadmap planning
• Configure and customize Salesforce
• Create and maintain documentation for Salesforce administration
• Stay up to date on Salesforce product releases and recommend changes to enhance Komodo’s use of the tool
• Become a trusted advisor in helping Komodo maximize the benefits we derive from Salesforce
• Learn new systems, particularly in how they integrate with Salesforce

Preferred Qualifications

• Salesforce certification
• Experience in a SaaS Company
• Experience as administrator of systems integrated with Salesforce

Benefits

• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance