Systems Analyst

Summary

Join Paladin Technologies as a Systems Analyst to support and program components for integrated low voltage systems, including access control, CCTV, and more. You will analyze customer needs, implement system features, and ensure optimal system performance. The role involves collaboration with various teams, including sales and engineering, to design and deliver IT infrastructure solutions. You will also maintain and troubleshoot systems, develop documentation, and participate in an on-call rotation. Experience with low voltage systems and relevant qualifications are required. This position offers a competitive salary and the opportunity to work on challenging projects within a growing company.

Requirements

• Minimum of 1 years’ progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems
• Post-secondary degree or diploma from a Technology Institute in computing or electronics, or equivalent training with the armed forces
• Ability to pass varying levels of security clearance
• Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders
• Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment
• Ability to work independently or in a team environment, with strong interpersonal skills
• Strong analytical and problem-solving skills
• Comfortable with remote work and participating in remote teams
• Windows Server, Windows 10/11, and SQL Server
• VMware, Hyper-V or other HCI/virtualization platforms
• IP networking, SD-Wan, routers/switch configurations

Responsibilities

• Install, configure, and test server, storage, and network infrastructure
• Install, configure, and test virtualization platforms
• Install, configure, and test Physical Security and AV management software platforms
• Analyze customer requirements and implement system features to meet those needs
• Analyze system constraints, performance, and workload requirements
• Apply configurations to maximize system performance
• Configure and test off the shelf integrations to enable event and control interoperability between subsystems
• Participate in developing scripts, images and other automation techniques to minimize repeat work and improve consistency
• Maintain, troubleshoot, and service issues related to the above infrastructure
• Plan and deliver software and OS upgrades
• Develop and maintain Method Of Procedures for system upgrades and implementations
• Work directly with other Systems Analysts, Project Managers, Sales, and Engineering resources to help design IT infrastructure supporting Physical Security and Audio Video solutions
• Support sales and design efforts and activities in specifying IT components and integration methods
• Be accountable for the installation and integration of systems, ensuring timelines are met and a quality solution is delivered
• Work closely and collaborate with our Integrated Systems Technicians to ensure successful system delivery
• Respond, support, and be available to Integrated Systems Technicians, while supporting and mentoring their learning and growth in IT infrastructure
• Develop and maintain client relationships while building confidence and respect in the organization’s abilities throughout the industry
• Support the PMO in planning deployments
• Prepare and maintain documentation in an efficient and professional manner
• Be organized, enthusiastic, and take direction from PTI leadership
• Research, prototype, and develop integrations between the components of physical and logical security systems
• Be willing and available to participate in an after-hours On-Call rotation

Preferred Qualifications

• Understanding of, and experience with, Access Control, Video Management Systems, Intrusion devices and systems, Intercoms, Cameras, Switches, Firewalls, and Wireless Solutions, RFID Systems, Key Management Systems, Virtualization Design and Administration and integration between those systems
• Backup, replication and DR concepts
• Powershell and other scripting languages
• Cybersecurity and system hardening
• AWS or Azure cloud computing and network environments
• Devops and other advanced system delivery and support automation
• Accreditation or certification from a major network supplier such as Cisco
• Accreditation or certification with Windows Server and SQL Server

Benefits

$64,000 - $79,000 (DOE)