GTM Systems Analyst

Summary

Join Twingate's GTM Ops & Systems team as a driven and detail-oriented GTM Systems Analyst. Support a high-growth organization by managing deal desk workflows, ensuring accurate reporting, and aligning cross-functional teams. The ideal candidate possesses business acumen across finance, legal, and sales operations, strong analytical skills, and a proactive mindset. You will work with large datasets, collaborate across departments, and develop scalable, efficient processes. This high-impact position supports the day-to-day operations and long-term scalability of GTM systems, offering a unique opportunity to gain hands-on experience and grow within the company.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
• 2-5 years of experience in Revenue Operations, Business Operations, or Technical Support, ideally in a fast-paced SaaS or B2B environment
• Hands-on experience with GTM systems like Salesforce, HubSpot, Outreach, or ZoomInfo (Salesforce admin/configuration experience is a plus)
• Strong proficiency in SQL; scripting experience with Python or JavaScript highly preferred
• Strong verbal and written communication skills, with experience collaborating with US-based stakeholders
• Highly motivated self-starter who thrives in dynamic environments and is passionate about process improvement and automation
• High degree of ownership, adaptability, and ability to work independently in a remote, distributed environment
• Experience maintaining or improving recurring business processes and building scalable systems
• High attention to detail with strong analytical and problem-solving skills
• Ability to balance multiple priorities, manage tight deadlines, and communicate effectively across cross-functional teams

Responsibilities

• Support and maintain day-to-day GTM operations across Sales, Marketing, and Customer Success — ensuring data integrity, resolving duplicates, testing changes pre-deployment, and managing order form workflows
• Build and maintain data pipelines and automations using SQL and scripting languages (e.g., JavaScript, Python) to support operational efficiency
• Manage and optimize core GTM tools such as Salesforce, HubSpot, Outreach, and ZoomInfo — including user support, configuration, and enhancements
• Collaborate across global teams (including US-based Sales, Legal, and CS stakeholders) to gather technical requirements, troubleshoot issues, and implement scalable solutions
• Create and maintain reports and dashboards that provide insights into pipeline health, funnel metrics, and overall GTM performance
• Document systems, automations, and processes to support knowledge sharing, training, and long-term scalability
• Proactively identify and resolve inefficiencies in existing workflows; drive automation and continuous improvement
• Support ongoing systems maintenance, upgrades, integrations, and audits to ensure data integrity
• Participate in special projects and process improvement initiatives, as directed by GTM leadership