Systems Engineer, IAM

Summary

Join Twilio as a Systems Engineer, IAM and integrate and automate key IT systems. This role focuses on integrating tools via APIs, enhancing onboarding/offboarding, and developing automated self-service solutions. You will work with technologies like AD, AWS, Sailpoint, and Okta, focusing on integration, design, and development. The ideal candidate will assess current IAM processes and collaborate on strategies to improve efficiency and scalability. This remote position based in Ireland requires approximately 10% travel. Twilio offers competitive pay and benefits.

Requirements

• 3-5 years experience working with systems administration or engineering with 5+ years of overall IT experience
• 2+ years of experience in user lifecycle management using Okta or other SSO provider
• Successful candidates will have experience integrating and deploying a variety of services
• Strong documentation ethic – capable of maintaining procedure & Documentation
• Experience with AWS, GCP, or Azure and an understanding of distributed systems
• A passion for technology, a love for helping people, and an attention to detail
• Experience with Okta, Sailpoint, ServicesNow, Google/AWS Workspaces
• Understand and be able to implement or interact with a REST API
• Proficiency in scripting languages such as PowerShell, Python, or Bash, with a focus on automation and process improvement
• Ability to collaborate with resources across multiple disciplines
• Experience setting up automated workflows

Responsibilities

• Work independently in ambiguous situations to ensure adherence to published standards and practices
• Prioritize and promote automation and ‘As-Code’ solutions for all internal projects within the domain
• Automate scripting, building systems and deploying applications to reduce repetitive tasks
• Be responsible for deploying enterprise level services, API’s and integration best practices
• Dive into new technologies frequently and expect to only develop on the bleeding edge
• Participate in audits, risk assessments and mitigating activities to ensure compliance
• Maintain a body of work with minimum backlog and tech debt that falls within SLA
• Integrate, Develop IAM solutions and systems with “least privilege” access in mind
• Mentor the next generation of engineers
• Participate in a 24x7 on-call rotation

Preferred Qualifications

• BS in Computer Science/DevOps Engineering or equivalent professional experience
• Knowledge of ITIL framework/standard methodologies and ability to understand the concepts of identity management for enterprise systems

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program