Senior IT Systems Engineer

Summary

Join Axonius as a Senior Systems Engineer and become a technical leader responsible for designing, implementing, and managing the identity platform and corporate SaaS applications. Partner with business users and other technology teams to support, grow, and implement Corporate IT systems and infrastructure, including products like Okta, Google Workspace, and Atlassian. Ensure the security and compliance of systems while delivering a seamless user experience. Lead technical planning and execution of new office build-outs, manage network solutions, and administer Microsoft Intune. Develop automation processes, collaborate with stakeholders, and troubleshoot applications. Lead incident response and problem resolution, and partner with security teams to enforce security controls. Participate in on-call rotation for off-hours support. This role requires strong technical expertise, leadership skills, and problem-solving abilities.

Requirements

• Experience: 8+ years of experience as an IT professional including knowledge of Service Desk operations and procedures
• 6+ years of SaaS application administration and ownership of Enterprise IT applications and tools (example: Atlassian, Google, Okta, Slack, Zendesk, etc.)
• 6+ years of hands-on experience in enterprise network management, including firewall policy design, Zero Trust Network Access (ZTNA) implementation, and administration of robust wireless infrastructures
• 5+ years of experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts
• 5+ years of hands-on experience with a Okta Workflows, Access Request designs, and orchestration tools
• 4+ years of experience with scripting languages such as C#, Python, Powershell, etc
• Strong knowledge of common enterprise applications such as Atlassian, Google Workspace, Intune, Jamf, Slack and Zoom
• Deep understanding of SCIM protocol, APIs, and identity and security best practices
• Proven ability to lead and mentor team members
• Drive strategic initiatives and assist with budgetary planning
• Strong analytical and problem-solving skills with the ability to handle complex technical challenges
• Excellent communication and interpersonal skills to collaborate effectively across departments
• Proven ability to manage and deliver IT projects on time and within budget
• Ability to contribute to strategic IT planning and decision-making
• Identify ways to innovate and improve existing processes
• Develop and maintain clear and concise documentation for system configurations, troubleshooting procedures, and knowledge transfer
• Must be willing to travel internationally and support a globally dispersed workforce as part of an on-call rotation
• Collaborate with IT management to define and implement IT strategy
• Partner with security and compliance teams to ensure system security
• Work closely with HR and business units to understand and meet their identity and access needs
• Ensure the security, compliance, and availability of our SaaS workloads
• Drive continuous improvement of processes and procedures
• Contribute to the overall success and innovation of the IT department

Responsibilities

• Provide subject matter expertise for Corporate systems and lead all technical aspects of engineering, maintenance, and management of the applications and solutions
• Lead the end-to-end technical planning and execution of new office/site build-outs, including infrastructure design, vendor coordination, and on-site implementation
• Design and implement scalable, secure network solutions for new and existing sites, ensuring high availability and performance across all layers
• Manage and optimize wireless networking environments, with a focus on Cisco Meraki and Fortinet solutions, including access point deployment, configuration, monitoring, and troubleshooting
• Serve as a subject matter expert for network architecture, maintaining documentation and standards across corporate locations
• Administer and maintain Microsoft Intune for Windows device lifecycle management, including configuration profiles, compliance policies, app deployments, and conditional access
• Maintain monthly Windows Update compliance through proactive monitoring, phased rollout plans, and close coordination with security and operations teams
• Perform advanced Windows OS troubleshooting, including deep-dive analysis of system logs, driver conflicts, group policy issues, and application compatibility challenges
• Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes
• Develop and maintain automation processes related to identity lifecycle, application configuration, and data management
• Collaborate with key business stakeholders to ensure alignment with business requirements
• Troubleshoot and reference 3rd party vendor support documentation on API integrations
• Manage configuration of new SaaS systems in Okta to streamline delivery of services to the user community
• Lead incident response and problem resolution for various applications
• Partner with Security & CyberSecurity Assurance to enforce strict cross platform security and audit controls
• Participate in on-call rotation for off-hours support

Benefits

• Stock options
• Attractive benefits
• Annual bonus