Nisum is hiring a
Systems Engineering Manager

Summary

The job description is for a System Engineering Manager role at Nisum, a global digital commerce firm. The role involves leading a team of system engineers, developing compute strategies, managing storage requirements, coordinating system upgrades and patches, implementing load-balancing strategies, administering Linux/UNIX servers, optimizing VMware-based virtualized environments, collaborating with cross-functional teams to address system-related issues, staying updated with industry trends, and more. The ideal candidate should have a minimum of 10-15 years of infrastructure development experience, scripting experience, knowledge of TCP/IP, LDAP, and other core technologies, strong understanding of network and server security, experience in a cloud environment (preferably Azure and/or OCI), and a bachelor's or master's degree in computer science, Data Science, Business, or a related field.

Requirements

• A minimum of 10-15 years infrastructure development experience
• Experience in containerization using K8s
• Scripting experience, specifically with Ruby/Perl and shell scripting language (shell, bash, etc) to automate existing workloads and routine system admin tasks
• In-depth knowledge of TCP/IP, BIND, LDAP, and other core technologies such as Sendmail, NTP, TCP/IP, FCIP, iSCSI, SAN, NAS, etc
• Experience in resolving complex issues related to Break-fix performance tuning and deployments
• Ability to determine when a server is in a 'distressed' state
• Strong understanding of network and server security
• Experience with other UNIX/Linux versions is a plus
• Experience with Chef / Puppet /CfEngine will be a big plus
• Highly skilled in Linux, Windows OS
• Experience in a cloud environment, prefer Azure and/or OCI
• Self-motivated team player who excels in a collaborative environment
• Excellent problem-solving skills; meticulous & methodical
• Ability to learn and apply new technologies quickly and self-directed
• Proven ability to translate complex business requirements into simple software solutions
• Thorough understanding of Object-Oriented principles (Analysis and Design)
• Knowledge of messaging (e.g. MQ Series, JMS, etc.)
• Experience with Web Services (REST, SOAP, XML-RPC, etc.)
• Experience with relational databases and data access (JDBC/DAO/SQL) Oracle is strongly preferred
• Experience with NoSQL databases, HBase, and MongoDB strongly preferred
• Experience with Kafka(good to have)
• Experience with deploying to Cloud platforms

Responsibilities

• Lead and manage a global team of system engineers, providing technical guidance, mentorship, and support to ensure the successful execution of projects and initiatives
• Develop and implement compute strategies for both production and non-production environments, including capacity planning, resource allocation, and auto-scaling mechanisms to ensure optimal performance and cost efficiency
• Drive DevOps practices within the organization by overseeing a team of Site Reliability Engineers (SREs) responsible for managing production deployments, ensuring continuous integration, delivery, and monitoring of applications
• Manage storage requirements for production and non-production environments, including capacity planning, data retention policies, and data protection strategies to meet business needs and compliance requirements
• Coordinate and oversee system upgrades and patches, ensuring minimal disruption to operations while keeping systems up-to-date with the latest security patches and enhancements
• Develop and implement load-balancing strategies and network traffic management techniques for applications to optimize performance, reliability, and scalability
• Maintain and administer a large number of Linux/UNIX servers, demonstrating a deep understanding of UNIX/Linux/Windows OS fundamentals and concepts, with a focus on Red Hat Linux
• Manage and optimize VMware-based virtualized environments at scale, leveraging expertise in OpenStack and Pivotal Cloud Foundry (PCF) to enhance flexibility, scalability, and resource utilization
• Collaborate with cross-functional teams to identify and address system-related issues, troubleshoot complex technical problems, and implement solutions to improve system reliability, performance, and security

Benefits

• Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certifications
• Health & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families by up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employees
• Volunteerism Pay - We believe in giving back and in the US, our employees are eligible for up to 40 hours of paid time off each year to volunteer towards the causes that they are most passionate about. This is in addition to personal PTO and paid holidays
• Additional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services