Remote Information Systems Engineer

Summary

Join our dynamic IT team as a Level 3 IT Engineer and contribute to shaping a robust and successful product and technology in our industry. We are seeking an experienced IT Engineer with extensive experience across a wide range of industry-standard platforms, including cloud services, virtualization, networking, cybersecurity, and enterprise software.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5-7 years of experience in IT engineering or related roles
• Extensive hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Active Directory, AI Tooling)
• Proficiency in designing and implementing complex Okta configurations, including custom attributes, provisioning, deprovisioning, and lifecycle management
• Advanced skills in Python programming
• Experience with Infrastructure-as-Code: Terraform
• Strong understanding of security protocols, standards, and frameworks (e.g., SAML, OAuth, OIDC), as well as experience in securing applications and systems
• Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues related to Opendoor technology stack
• Strong communication and collaboration skills, with the ability to work with cross-functional teams and stakeholders to gather requirements, provide guidance, and deliver solutions
• Proactive mindset with a strong focus on continuous improvement, automation, and driving operational efficiencies within the Opendoor’s technology stack
• Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines effectively

Responsibilities

• Handle and resolve escalated IT support tickets efficiently and effectively
• Ensure compliance with SOX requirements by performing necessary controls and audits
• Manage and maintain Google Workspace, ensuring smooth operation and user support
• Oversee the administration of Slack Enterprise Grid, including user management and integration with other tools
• Maintain and configure network devices such as switches, routers, and be able to manage network access and configurations such as Meraki Networks
• Utilize Python for automation, scripting, and other IT-related tasks
• Terraform for infrastructure as code to manage and provision cloud resources
• Administer and manage repositories, permissions, and workflows in GitHub
• Manage identity and access management using Okta, including user provisioning and deprovisioning
• Lead and participate in IT projects, including system upgrades, migrations, and deployment. Work closely with cross-functional teams to ensure successful project delivery and provide technical guidance and support to junior team members
• Stay current with industry trends and emerging technologies to recommend innovative solutions and evaluate and implement tools and processes to enhance IT operations and efficiency

Preferred Qualifications

Relevant certifications such as OKTA Certified Professional/Administrator, Microsoft Certified: Azure Administrator, CCNP, CISSP, or similar are highly desirable