Paro.ai is hiring a
Tax Reviewer
Paro.ai
π΅ ~$135k-$185k
πRemote - United States
Please let Paro.ai know you found this job on JobsCollider. Thanks! π
Summary
Join our team as a Tax Expert and provide exceptional customer service while utilizing defined practices and procedures to prepare individual tax returns.
Requirements
- Minimum of three (3) seasons of tax preparation experience, with a minimum of 30 tax returns prepared
- Prior tax preparation experience in a tax practice or retail setting
- College degree a plus, but not required
- Knowledge of tax laws, tax concepts and familiarity with the form 1040 and all schedules
- PTIN is required (can be obtained online) and one of the following unrestricted credentials: EA, CPA or JD
- Willingness to utilize audio/visual tools to communicate with customers
- Strong problem solving and research skills, and the ability to quickly use online resources to find answers
- Well-developed technical troubleshooting skills
Responsibilities
- Utilize defined practices, procedures, and company policies to provide individual tax troubleshooting support and preparation assistance through video-enabled software and chat support
- Deliver accurate tax advice to customers utilizing provided research materials, professional resources, and team support
- Assist customers in gathering, organizing, and entering data in federal and state tax returns for review
- Schedule customer meetings and follow-up when needed, carefully documenting customer interactions
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Please let Paro.ai know you found this job on JobsCollider. Thanks! π