Teacher Assistant, Student Advisor

Summary

Join CCRES as a Part-Time Teacher Assistant (Student Advisor) and make a difference in the lives of students enrolled in the Philadelphia Virtual Academy (PVA). You will be the primary point of contact for students and parents, assisting them with program understanding and navigation. This remote position requires bilingual fluency in Spanish (with Russian or Chinese preferred) and involves managing student caseloads, monitoring progress, and providing academic support. The position is part-time (12 PM – 4 PM) and runs through the 2024-2025 school year. A Bachelor's degree in education or a related field is required, along with specific clearances. Competitive hourly pay and benefits are offered for those working 30+ hours per week.

Requirements

• Bilingual fluency in Spanish (with Russian or Chinese as secondary preferences)
• Knowledge of web-based programs and apps
• Excellent customer service skills
• Ability to effectively communicate (oral and written)
• Strong organizational and time management skills with the ability to meet deadlines
• Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues
• Bachelor's Degree in education or related field
• PA Child Abuse (Act 151) Clearance
• PA Criminal (Act 34) Clearance
• PA Department of Education FBI -- Use code 1KG6XN
• TB Screening -- current within 3 months
• Education Documentation - diploma OR official transcripts from graduate program

Responsibilities

• Be the primary point of contact for students enrolled in the Philadelphia Virtual Academy (PVA) program
• Communicate with students and parents to help them understand the program and navigate the PVA system
• Manage a student caseload
• Monitor student progress
• Provide 1:1 or small-group academic support to students as needed
• Complete translation projects as assigned

Preferred Qualifications

• Experience as an instructional assistant or teacher
• Experience troubleshooting computer- and technology-related issues
• Excellent customer service and communication skills
• Good organizational skills
• Strong technical aptitude and problem-solving skills

Benefits

• Medical, Dental & Vision insurance
• Accident insurance
• Critical Illness insurance
• FlexCare
• Short-Term disability insurance
• Life insurance
• CCRES 403 (b) Retirement Savings Plan – 3% matching contribution
• Employee Assistance Program (EAP)
• Tuition discounts through collegiate partnerships
• Milestone service award (5 years, 10 years, 15 years)
• Gift card raffle on pay-day Fridays