Team Lead

Summary

Join Level Access as a Team Lead, Accessibility Services in Arlington, VA, leading and growing a team of accessibility consultants. You will provide day-to-day management, technical mentorship, and career guidance, partnering with project management and directors on staffing and planning. Responsibilities include assessing skill sets, developing skill-building plans, conducting project reviews, identifying at-risk employees, and creating retention plans. You will also provide strategic and technical accessibility consulting, support customer ideation, share insights, uncover business opportunities, and contribute to Level Access's culture. This remote position offers a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. The role is being offered as a remote role in Mexico.

Requirements

• Requires a Bachelor’s degree in Information Technology, Business, or a related field plus 2 years of related experience
• Requires 2 years of experience in consulting
• Requires 1 year of experience with the following: Digital accessibility; Front-end development; Quality assurance testing
• Requires 6 months of experience in Team mentorship or management

Responsibilities

• Lead and grow a team of consultants, providing day-to-day management, technical mentorship, and career guidance
• Partner with Project Management, your peers, and the Directors on project staffing and planning
• Assess skill sets using provided tools or direct evaluation, and partner with your Director to develop plans to build and extend skills
• Directly conduct project reviews and partner with peer reviewers to identify and address employee training gaps
• Identify at risk employees and partner with your Director and HR to develop retention plans
• Recruit, retain, and develop team members
• Provide strategic accessibility consulting, driving improved accessibility programs across the team’s customer base
• Provide technical and accessibility consulting, including testing, both to support project delivery and as a vehicle to assess and coach your team
• Support customers’ ideation and development of accessibility tools
• Share insights from your personal experience to inform customers’ organizational planning and your team’s growth
• Work with team members to uncover and elevate opportunities for additional business and/or at-risk projects
• Work with peers and provide feedback to Consulting leadership on testing and training procedures
• Partner with Leadership peers to ideate on solutions
• Roll out tools to improve the team's efficiency and productivity
• Contribute to Level Access’s culture by acting as an advocate for our customers and for the mission of accessibility for all
• Enthusiastically mentor and be a cheerleader those around you, demonstrating an understanding the importance of team and individual success
• Participate in the global accessibility community through social media, promoting our ideals and generally improved awareness of accessibility

Benefits

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO