Team Member Experience Specialist

Summary

Join Appspace's People & Culture team as a Team Member Experience Specialist! This dual-function role supports Internal Communication & Engagement and P&C Partnership - Americas. You'll create engaging internal communications, manage the intranet, and act as a point of contact for HR-related questions. Responsibilities include content creation, platform management, and supporting employee onboarding/offboarding. The ideal candidate possesses strong communication and analytical skills, experience in HR or communications, and proficiency in various software platforms. Appspace offers a comprehensive benefits package including competitive salaries, health insurance, paid time off, flexible work schedules, and remote work opportunities.

Requirements

• Bachelor’s degree in Communications, English, Human Resources Management, Psychology, or a related field
• 3+ years of experience in communications, employee engagement, HR/People & Culture partnership, or similar roles. DEIB experience is a strong plus
• Solid writing and editing skills with meticulous attention to detail
• A strong analytical mind and a passion for using data to tell stories
• Proficiency in (or the ability to quickly learn) the Google suite of tools (Docs, Sheets, Slides), intranet management systems, HRIS, and performance management platforms
• Flexibility and adeptness at driving multiple projects, meeting deadlines, and building relationships across cultures and time zones
• A people-centered approach and a growth and learning mindset

Responsibilities

• Assists in creating, editing, refreshing, and publishing newsletters, intranet content, meeting agendas and collateral, and other materials as assigned
• Manages user profiles and locations on our internal Appspace instance and audits the platform for UX/UI challenges, engagement or housekeeping opportunities, and outdated content
• Becomes an expert in communications and engagement governance and guidelines and an Appspace super-user to support and advise team members
• Participates in or leads committees and pilot programs (for example, reward & recognition programs, DEIB, wellness, and user testing) and owns or maintains related administrative/operational records and materials
• Synthesizes information into decks and reports to support and track engagement initiatives and strategies
• Administers, assists, collects, or actions feedback related to onboarding and offboarding tasks, surveys, compensation plans, and other P&C processes or initiatives as assigned
• Builds relationships with Americas-based teams, is a front-line point of contact for P&C policy questions and resources, and assists in planning team member events and activities
• Serves as a champion and subject matter expert for the performance management platform (Lattice) and provides guidance and training to team members to increase adoption
• Partners with people managers in effectively leading and supporting their teams and may lead training sessions for new people managers
• Writes and publishes P&C communications like new hire announcements, PTO tracking reminders, etc

Preferred Qualifications

Basic proficiency in design tools like Adobe Photoshop and Premier

Benefits

• Competitive salaries
• Medical, dental and vision coverage
• Disability coverage
• Employer paid life insurance
• Mental health resources
• 401(k) plan
• A fully paid parental leave program
• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment