Tech Lead, Business Operations

Summary

Join WiFi Tribe, a global community for remote professionals, as their Tech Lead & Business Ops! You'll be the central point for the technology powering our community, scaling operations by enhancing booking systems, integrating external services, and automating workflows. This hands-on role requires a passion for building impactful systems and solving complex challenges. Your work directly impacts thousands of members, empowering them to live, work, and explore the world together. We're a fully remote, tight-knit team obsessed with our community, offering a unique opportunity to be part of something transformative. This is a part-time role with a monthly salary range of $1,500-$2,500, depending on experience.

Requirements

• Experience with payment integrations and CRM platforms to streamline workflows and optimise business processes
• Experience integrating external APIs and services: Proven ability to connect and manage third-party tools to enhance functionality and performance
• 2+ years of server administration and management: Proficient in maintaining, troubleshooting, and optimising server environments
• 2+ years of experience with database management: Strong knowledge of relational databases, preferably PostgreSQL
• Hands-on experience running custom web applications: Demonstrated ability to manage and maintain live applications, ensuring stability and performance

Responsibilities

• Take full ownership of WiFi Tribe’s tech stack, ensuring reliability, scalability, and maintainability
• Define and oversee the architecture and workflows for our booking platform—focused on design, not coding - ensuring seamless execution by the development team
• Design, implement, and optimise integrations with third-party systems to enhance functionality
• Partner with operations, marketing, and other teams to identify areas for workflow automation and implement solutions
• Collaborate across departments to ensure technology aligns with business needs
• Plan and execute the development of a custom Property Management System (PMS) or evaluate and implement third-party solutions
• Troubleshoot and resolve infrastructure or application issues, keeping the team productive and systems running smoothly
• Manage technical projects from concept to completion, ensuring clear communication and timely delivery

Preferred Qualifications

• 2+ years of experience with Docker or Kubernetes: Familiarity with containerisation and orchestration concepts
• Experience with low code and automation tools: Familiarity with tools such as Zapier and experience in utilising such tools to build integrations or apps
• Understanding of HTML, CSS, and JavaScript: General knowledge of web technologies to support collaboration with development teams
• Experience with web application development workflows: Preferably with exposure to Python, Django, and PostgreSQL environments
• Knowledge of SysOps/DevOps practices: Awareness of best practices for system operations and infrastructure automation
• Experience with data analysis and business intelligence reporting: Experience in data analysis and using tools such as Tableau, Metabase or advanced spreadsheet formulae
• Experience with remote work or digital nomad culture: Comfortable working in distributed teams and understanding the nuances of remote collaboration

Benefits

• A Culture of Connection: Be part of a team and community prioritising meaningful relationships
• Freedom to Explore: Work remotely from anywhere in the world while helping others do the same
• A Mission That Matters: Build tools for a community that transforms lives and inspires growth
• $1,500 - $2,500 monthly for part-time work, depending on experience and track record of success in similar roles
• Take on a key role in a growing start-up with a community described by its members as transformative and “life-changing” that’s built a cult-like following and is now one of the strongest brands in a rapidly growing market
• Opportunities to join Chapters: If you're okay with making some spontaneous travel plans, you can join any Chapter that still has spots left for free! Experience the most adventurous months of your life. Travel and work remotely alongside a group of talented but down-to-earth remote professionals
• Be part of a tight-knit community of remote-working, entrepreneurial professionals and build a mighty global network
• Sponsored learning resources and conference opportunities