Sales Operations Business Partner

Summary

Join Samsara as an Enterprise Sales Operations Manager and play a critical role in scaling systems, processes, and policies for our Enterprise Sales organizations. Partner with senior leaders to design, build, and run critical business capabilities. Have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow beyond $1BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process, and technology into elegant solutions to business problems related to all aspects of the sales experience. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You will optimize our Enterprise Sales motion, lead cross-functional programs focused on improving Sales outcomes, and develop operational metrics that uncover inefficiencies or risks within the seller workflow. You will also collaborate with Salesforce Systems and RevOps teams and govern Enterprise Sales Policies.

Requirements

• 6+ years of experience in Sales Operations roles supporting Enterprise organizations within a fast-paced, SaaS environment
• Proven ability to drive improvements in Sales workflows through cross-functional project management
• Expertise in Salesforce.com and related sales tech tools
• Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution
• Analytical mindset and ability to use data to influence sales strategy and decision-making
• Excellent communication skills and experience translating policy/process into field-facing resources and guidance
• Bachelor’s degree from a top university; focus in business, finance, economics, or engineering preferred

Responsibilities

• Partner closely with Senior Sales Leadership to optimize our Enterprise Sales motion, ensuring scalable, efficient processes that drive retention and expansion
• Lead cross-functional programs focused on improving Sales outcomes, including process redesign, tooling enhancements, and analytics-driven improvements
• Intake, assess, and prioritize Sales-specific requests and process gaps based on business impact and effort, developing a roadmap aligned to retention and recurring revenue goals
• Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions
• Collaborate with Salesforce Systems and RevOps teams to enhance automation, deliver scalable tooling, define business requirements, conduct UAT, and manage end-user communications
• Govern Enterprise Sales Policies, ensuring clarity, compliance, and consistent application globally; manage documentation and run routine audits to ensure adherence
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Preferred Qualifications

MBA optional

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more