Remote Technical Account Manager

Summary

The job is for a Technical Account Manager (TAM) at Atlan, responsible for leading the Active Metadata Management revolution, partnering with strategic customers, delivering measurable results, and influencing the evolution of Atlan's solutions. The role requires deep expertise in data governance or related fields, passion for customer success, technical understanding, relationship-building skills, and strategic mindset.

Requirements

• Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions
• Passionate Advocate: You believe in the power of data collaboration and are committed to customer success
• Technical Prowess: Possess a strong understanding of data management principles and technologies
• Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers
• Strategic Mind: You can translate customer needs into actionable insights and product improvements

Responsibilities

• Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution
• Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups
• Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management
• Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise
• Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan
• Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels
• Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support
• Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management