Remote Technical Account Manager

Summary

The job is for a Sales/Account Manager at DaCodes, a software and digital transformation company. The role involves developing relationships with clients, analyzing their needs, presenting solutions, preparing proposals and quotes, coordinating with technical teams, managing accounts, identifying sales opportunities, post-sale follow-up, maintaining records, staying updated on market trends, and more.

Requirements

• Knowledge in IT: Familiarity with system architecture, design and deployment of infrastructure, design patterns, development technologies, security, scalability, software development, front-end and back-end technologies, various programming languages (e.g., Java, C#, Python), databases, cloud technologies, DevOps and automation tools, etc
• Knowledge of emerging trends and technologies
• Familiarity with products and solutions
• Ability to explain technical concepts clearly
• Effective technical communication skills
• Basic troubleshooting skills

Responsibilities

• Development of relationships with clients
• Analysis of client needs
• Presentation of solutions to clients
• Preparation of proposals and quotes
• Coordination with technical teams
• Management of accounts
• Identification of sales opportunities
• Post-sale follow-up
• Maintenance of records and reports
• Staying updated on market trends

Benefits

• Remote work/Home office
• Flexible hours (adjusted to the client's time zone)
• Work from Monday to Friday
• Legal benefits: Official holidays of the assigned cell/project, vacation days (can be used after 3 months in the company), birthday off or additional day off, medical expense insurance, life insurance