Technical Account Manager

Summary

Join Integral Ad Science (IAS) as a Client Technical Account Manager and become the primary technical contact for our largest ad tech clients. You will collaborate with internal teams and clients to resolve technical issues, provide insightful updates, and offer high-touch consultative services. This role demands strong technical skills, problem-solving abilities, and excellent communication. The ideal candidate possesses 3+ years of experience in a technical account management role and proficiency in various technologies. This position offers a competitive salary and the opportunity to work with a leading media measurement and optimization platform.

Requirements

• 3+ years of experience in a technical account/relationship management/client-facing role
• Proficiency in JS, SQL, HTML, and data analysis
• Programmatic experience
• Experience with web traffic analysis tools and ad serving tags
• Experience working with APIs and SDKs
• Critical thinking and ability to think outside the box
• Experience working with 3rd party advertising technology companies
• Experience working with publishers and publisher ad servers
• In-depth knowledge of the ad tech ecosystem
• Strong communication skills (written, verbal, and listening)
• Ability to effectively manage time and multiple competing priorities
• Ability to clearly distill complex technical concepts/analysis in client meetings

Responsibilities

• Act as the main technical point of contact for internal and external inquiries from integrated clients
• Troubleshoot technical issues, pinpoint problems, and provide solutions
• Escalate complex issues to tier 2 support and/or product teams when necessary
• Provide in-depth updates and insights on clients from a technology perspective to all departments
• Provide high-touch consultative technical services and proactive solutions to premium clients

Preferred Qualifications

• Mobile and Video experience
• History of collaborating effectively within cross-functional teams
• Programmatic experience
• Video and Mobile experience
• Knowledge of databases, ad servers, rich media ads, and trafficking
• Proficiency in Python, Unix, CSS

Benefits

Salary range for this position is $59,500 - $102,000 (New York Applicants)