Technical Account Manager

Summary

The job is for a Technical Account Manager (TAM) at Teleport, a company specializing in Identity-Native Infrastructure Access Management. The TAM will drive full adoption and expansion with key customers, aligning Teleport to provide maximum value, and serve as a subject matter expert on existing and upcoming solutions.

Requirements

• 4+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
• Linux administration skills
• Hands-on experience with one of the major public cloud providers; AWS, GCP, Azure. Certifications are a plus!
• A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus!
• Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC
• Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve technical issues that may arise
• Outstanding soft skills, excellent verbal and written communication skills
• Project management experience and the ability to handle multiple clients simultaneously
• Strong organizational skills

Responsibilities

Drive full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions during the entire customer lifecycle

Benefits

$134,400 - $240,000 a year (Base Salary plus a Target Commission)