Technical Business Analyst

Summary

Join Orium as their first dedicated Technical Business Analyst on the Strategic Delivery team and make a significant impact on product delivery and cross-functional collaboration. Work directly with external clients to define, document, and deliver value across engagements, building expertise in agile methodologies, product thinking, and MACH architecture. Advance into a Product Owner role or other expanded responsibilities as needed. This role is ideal for those who enjoy transforming complexity into clarity and assisting clients in launching high-impact solutions. The position offers a flexible, remote-first work environment with opportunities for professional development and growth. The company is committed to fostering an inclusive and accessible workplace.

Requirements

• 2+ years in business analysis, consulting, or early-stage product roles (e.g., Business Analyst, Implementation Consultant, Product Analyst)
• Hands-on experience consulting with external clients on digital/software projects—capturing requirements, presenting findings, managing expectations
• Comfortable with Jira, Confluence (or equivalents) and agile workflows
• Strong written & verbal communication; able to adapt to mixed audiences
• Critical thinker with curiosity for systems, edge cases, and continuous improvement
• Bachelor’s in Business, IT, Computer Science, or equivalent practical experience

Responsibilities

• Investigate client business needs and translate them into well-structured, actionable technical requirements
• Partner with Consultants/Strategists to clarify business objectives and scope
• Facilitate early client workshops; translate insights into user stories and testable acceptance criteria
• Document edge-cases, data flows, and success metrics to guide design and development
• Work with the PM and Scrum team to keep backlog items clear, complete, and sprint-ready
• Drive Agile ceremonies (planning, stand-ups, demos, retros) to maintain momentum and visibility
• Serve as the first line of support for dev/QA—unblocking questions and resolving scope issues fast
• Proactively identify automation or AI tools (e.g., ChatGPT and Gemini) that streamline delivery and enhance team velocity
• Surface friction points and propose backlog improvements under Senior PM mentorship
• Stay current on emerging technologies (composable commerce, MACH, agile best practices)
• Maintain clear and organized documentation using Confluence, Jira, and related tools
• Create wireframes, process flows, or diagrams when helpful to align both client audiences and internal stakeholders
• Communicate effectively across technical, business, and executive-level client stakeholders to foster shared understanding

Preferred Qualifications

• Exposure to ecommerce, retail tech, MACH/composable platforms
• AI mindset: openness to experimenting with AI tools that improve efficiency, decision-making, or automation

Benefits

• Enjoy a flexible schedule of full-time hours
• As a remote-first organization, we care about the work you do, but it’s up to you to choose where and how you do it
• Explore ongoing opportunities for professional development: training, conferences, certifications, and in-house peer mentorship
• Experiment with new techniques, wear multiple hats and learn about new disciplines
• Pursue independent projects, explore new ideas, and challenge yourself in your field with dedicated “Awesome time” (self-directed professional development) annually and quarterly training budgets
• On top of standard medical and dental coverage, we offer benefits like a parental leave top-up plan, an EAP, mental health coverage, virtual healthcare and a minimum vacation policy
• Additional perks are available including in-house mindfulness sessions, remote group get-togethers, and more!