Technical Business Analyst

Summary

Join ZILO™, a UK-based FinTech company specializing in global asset and wealth management software, and become our Technical Business Analyst. You will bridge the gap between business needs and technical solutions, working with stakeholders to gather requirements, analyze processes, and translate them into technical specifications. This role requires strong understanding of both business operations and technical systems, particularly within financial services or transfer agency. You will be involved in solution design, project management, testing, and stakeholder communication. The position is based in London, with a flexible work arrangement including 2-3 days per week in the office. ZILO™ offers a dynamic and inclusive work environment with opportunities for professional development.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field
• 3-5 years of experience as a Business Analyst, preferably in a technical environment
• Proven experience in gathering and documenting business requirements an translating them into technical specifications
• Experience with project management methodologies (e.g., Agile, Scrum)
• Mandatory experience in financial services or transfer agency
• Proficiency in business analysis tools and software (e.g., JIRA, Confluence, MS Visio)
• Strong understanding of software development lifecycle (SDLC) and methodologies
• Familiarity with database concepts and SQL
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with strong organisational skills

Responsibilities

• Collaborate with stakeholders to gather and document business requirements
• Conduct detailed analysis of business processes to identify areas for improvement
• Translate business requirements into technical specifications and functional requirements
• Work with development teams to design technical solutions that meet business needs
• Ensure that solutions are scalable, maintainable, and align with the company's technical architecture
• Create detailed documentation, including use cases, process flows, and data models
• Assist in the planning and execution of projects, ensuring they are delivered on time and within scope
• Coordinate with cross-functional teams to manage project dependencies and risks
• Track project progress and provide regular updates to stakeholders
• Develop test plans and test cases to validate that solutions meet business requirements
• Conduct user acceptance testing (UAT) and gather feedback from end-users
• Work with development teams to resolve any issues identified during testing
• Serve as the primary point of contact between business stakeholders and technical teams
• Facilitate communication and ensure that all parties have a clear understanding of project goals and requirements
• Conduct regular meetings and presentations to keep stakeholders informed of project status
• Identify opportunities for process improvement and automation
• Stay up-to-date with industry trends and emerging technologies that could benefit the organisation
• Provide recommendations for enhancing existing systems and processes

Preferred Qualifications

Relevant certifications (e.g., CBAP, PMP) are a plus

Benefits

• Private Healthcare Plan
• Enhanced leave - 38 days inclusive of 8 UK Public Holidays
• Private Health Care including family cover
• Life Assurance – 5x salary
• Flexible working-work from home and/or in our London Office
• Employee Assistance Program
• Company Pension (Salary Sacrifice options available)
• Access to training and development
• Buy and Sell holiday scheme
• The opportunity for “work from anywhere/global mobility”