Technical Consultant

Summary

Join The Adaptavist Group as a Technical Consultant and be part of a team assisting clients in leveraging the Atlassian product suite (Jira, Confluence, Bitbucket, etc.) and other productivity technologies (Slack) to enhance their business value. You will help customers integrate systems, automate processes, and boost efficiency, offering expert guidance, solution design, and hands-on support for product setup, migrations, upgrades, and performance tuning. The role also involves pre-sales activities, including solution proposals and estimations. Continuous learning and improvement of Atlassian product knowledge and related technologies are essential. The company offers a generous holiday allowance, flexible working hours, and MacBooks to all employees. They also provide exceptional parental leave benefits and a remote-first work environment.

Requirements

• Experience in technical consulting, with background of Atlassian toolsets
• Scripting experience in Scripturnner or with a language like Groovy or Python
• Experience with system administration (e.g. Linux and Bash scripting) and database operations
• Experience in cloud infrastructure setup like AWS, Google cloud and Azure
• Strong written and spoken English language skills
• Experience presenting solutions to customers based on provided requirements
• Experience writing and contributing to technical reports
• Excellent organizational, prioritization, communication, and interpersonal skills
• An ability to think innovatively and creatively
• Team player and strong collaboration skills
• Self-starting, strongly ambitious and tenacious

Responsibilities

• Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations
• Communicate regularly with a range of stakeholders
• Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design
• Participation in internal knowledge-sharing and improvements
• Travel to client sites and working on site where necessary
• Installations, upgrades, migrations for Atlassian applications and associated technologies
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Scripting solutions with languages like Groovy and Python
• Database administration and querying
• Web integration of Atlassian and other applications using Rest APIs
• System administration (Linux and Windows), particularly application servers

Preferred Qualifications

• Experience with web integration using Rest APIs
• Experience in AI or Atlassian Rovo
• Experience in other tools including Gitlab, Monday.com , SNOW and serviceNow
• Experience in developing Atlassian Apps
• Experience with requirements gathering and analysis
• Experience within a fast-paced, fast-growth tech start-up environment
• Understanding of non-functional requirements for application scalability, availability, and security

Benefits

• We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team
• We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices
• Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS