Technical Consultant

Summary

Join Zuora Global Services as a Technical Consultant and help companies transition to the Subscription Economy. You will leverage Zuora's platform to translate business problems into technical solutions, utilizing APIs, data exports, and advanced configurations. This role involves managing multiple projects, collaborating with clients and team members, and ensuring solutions deliver business value. You'll provide technical expertise, training, and guidance, contributing to the success of Zuora's customers. The ideal candidate possesses strong technical skills, consulting experience, and excellent communication abilities. Experience with Agile development and specific technologies is preferred.

Requirements

• Previous consulting experience implementing software solutions
• Good communication skills (verbal and written)
• Willingness to learn and work on multiple projects in a dynamic environment
• Ability to work well with a team of highly talented software professionals in a rapid development environment
• Ability to work effectively within cross-functional teams
• Ability to accurately scope, plan and estimate the level of effort for tasks
• Demonstrated strength with complex problem decomposition
• Working knowledge of system development life cycle methodologies
• Have a good understanding of software development concepts and experience with Web technologies like REST APIs, HTML, HTTP cookies, Javascript, MySQL, Cloud platforms (e.g. AWS, Cloudfront)

Responsibilities

• Run Technical training or lead technical deep dives with the Client
• Configure Zuora to fulfil use cases
• Identify areas of complexity and propose technical solutions
• Collaborate on several, concurrent projects, which could include coding and design, coordinating new releases or documenting projects
• Provide the client with the expertise on the Zuora API, integration technical best practices, data export and load, including guidance and support for data migration activities
• Develop and test programs that are easily maintainable
• Will review the work done by the Client or by an implementing Partner in order to provide guidance, feedback and anticipate issues
• Work with your Solution Architect and other team members to ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met

Preferred Qualifications

• Experience in an Agile development environment
• Salesforce and APEX development experience
• Experience with ERP solutions or integrating with ERP systems such as NetSuite/Oracle or SAP