Technical Operations Analyst

Summary

Join Andreessen Horowitz (a16z) as a Technical Operations Analyst, focusing on Crypto projects. You will ensure the stability and efficient operation of these projects, coordinating with internal and external stakeholders. Responsibilities include managing trading, staking, and governance initiatives, establishing relationships with ecosystem participants, and documenting crypto asset operations. This role demands strong problem-solving, communication, and adaptability skills within a fast-paced environment. The preferred location is New York City, but remote options are considered. The compensation package includes a competitive salary, a carry program, discretionary bonuses, and comprehensive benefits.

Requirements

• 3+ years experience working in operations or similar role at a crypto-forward company
• 3+ years experience in project management
• Demonstrated interest and understanding of Web3, Crypto and Blockchain technologies
• Familiarity with Python/SQL/Rust/Solidity or similar
• Familiarity with command line tools, modern web technologies, cloud-based infrastructure
• High Integrity individual who has an aptness for effectively prioritizing and executing tasks in a high-pressure environment
• Excellent client-facing and internal communication skills
• Ability to work with all levels within the organization
• Organized and detail-oriented
• Experience managing large projects with multiple stakeholders and vendors (new systems implementations, etc.)

Responsibilities

• Coordinate trading, staking and governance projects and initiatives with internal and external stakeholders
• Participate directly in decentralized governance across the firm’s portfolio companies via planning, design, communication and execution of various web3 governance efforts
• Establish and maintain enduring relationships with a variety of crypto ecosystem participants
• Document day-to-day crypto asset operations, including the review, approval, execution, and reconciliation for crypto asset transactions both for internal custody, staking, governance and external trades
• Ensure trades, operations, and reconciliations follow a well-documented procedure and record each step according to a well-defined and reviewed process
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Work closely with the compliance and legal teams to execute a robust AML and KYC program related to crypto
• Build and nurture long-term relationships
• Craft and deploy detailed project plans to collaborate efficiently with the Crypto team, monitor and track progress
• Establish and maintain relationships with third parties/vendors
• Continuously learn about new blockchain protocols and technologies, with an emphasis on token mechanics and governance design
• Document existing and ongoing changes to all the systems and infrastructure
• Update and maintain documentations and disaster recovery plan

Benefits

• Health, dental, vision, disability, life insurance
• 401K plan
• Vacation
• Sick leave
• A16z Carry program
• Various discretionary bonus programs