Sales Operations Analyst

Summary

Join Workato, a leader in enterprise orchestration, as a Sales Operations Data Analyst. You will build and enhance dashboards using Sigma Computing, empowering sales and revenue operations teams with actionable insights. Responsibilities include creating scalable dashboards, ensuring data accuracy, balancing ad-hoc requests with long-term solutions, collaborating with data engineering, and acting as a subject matter expert on key Sales KPIs. You will partner with SalesOps leaders to identify insights gaps and work cross-functionally to improve data quality. Conduct deep-dive analyses to uncover insights and drive strategic discussions. This role requires proven experience with modern BI tools, 5+ years of data analysis experience (preferably in SaaS), strong SQL skills, and a bachelor's degree.

Requirements

• Proven experience creating business-facing dashboards using modern BI tools (e.g. Sigma, Tableau, Looker, Power BI)
• 5+ years of meaningful data analysis experience, preferably within SaaS or a relatable analytical background
• Strong SQL skills and a solid understanding of data modeling and architecture
• Ability to simplify complex data for non-technical stakeholders
• Detail-oriented mindset with a sense of urgency
• Self-starter with the intellectual curiosity to be a systematic problem solver
• Excellent quantitative skills with experience analyzing SaaS adoption and retention metrics
• Ability to adapt quickly to changing priorities and effectively manage time, multiple tasks, and firm deadlines
• Excellent interpersonal skills; skilled at creating material for an executive audience; skilled at converting business requirements into consumable material
• Bachelor’s degree required

Responsibilities

• Build scalable, efficient, reliable, and easy-to-consume front end dashboards within our BI application, Sigma Computing that drive informed decision-making across Sales and Sales Ops teams
• Own and enhance core dashboards and reports, ensuring they evolve with the business and remain accurate, relevant, and accessible
• Document dashboards comprehensively to support ongoing self-service, troubleshooting, and long-term sustainability
• Balance short-term ad hoc requests with the development of long-term, scalable analytics solutions
• Collaborate with data engineering to ensure dashboards are built on robust, efficient, and future-proof data architectures
• Act as the subject matter expert on key Sales KPIs
• Partner with SalesOps leaders to identify insights gaps, uncover pain points, and propose solutions that enhance sales productivity and process optimization
• Work cross-functionally with product and systems teams to improve data quality, availability, and capture processes
• Conduct deep-dive exploratory analyses to uncover insights, highlight trends, and drive strategic discussions

Preferred Qualifications

Sales operations experience is a strong plus

Benefits

For California applicants, the pay for this role begins at $80,000 plus variable, benefits, perks and equity