Starburst is hiring a
Technical Program Manager, Remote - United States
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Technical Program Manager closed
🏢 Starburst
💵 $140k-$160k
📍United States
Summary
The job is for a Technical Program Manager at Starburst, focusing on sales enablement for SaaS and enterprise products. The role requires cross-functional collaboration, management of escalations, product enhancement requests, and communication with stakeholders. The position is remote and based in the United States.
Requirements
- BS degree in Computer Science or equivalent work experience
- 5+ years of experience in a similar Program or Project Management role, within cloud environments
- Experience with software release management practices, tools, and automation
- Understanding of release pipelines and automation
- Experience with Agile methodologies and tools such as JIRA
- Strong organizational skills. Must be able to manage many competing priorities simultaneously
- Strong problem-solving skills, with demonstrated ability to implement systematic solutions
- Self-motivated with strong documentation, presentation, and communication skills
- Ability to translate multitudes of complex feedback into actionable priorities
- Comfortable with interacting with stakeholders of all levels
Responsibilities
- Lead and manage technical programs of medium to large cross-functional scope, ensuring alignment and accountability across teams
- Partner with Sales and PM leadership to develop and maintain customer escalation process that includes triaging, and tracking escalated requests to ensure successful delivery
- Manage, track, and follow up on tactical product enhancement requests. Handle communications regarding timelines and scope changes etc. (in collaboration with engineering leaders)
- Interface with stakeholders, including sales leaders, engineering, and product management, to keep projects aligned with strategic goals and on track
- Remove roadblocks and identify efficiencies to enhance the performance of engineering teams and manage complex dependencies and risks
- Report success metrics for programs, including major risks, and communicate progress and process efficiencies broadly to engineering and senior leadership
- Manage and drive improvements in speed, cost, scalability, resiliency, quality, and security through rapid iteration with engineering and product leaders
Benefits
- Competitive salary and attractive stock grants
- Remote-friendly work options
- Flexible paid time off
- Additional benefits not specified
This job is filled or no longer available
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