Technical Quality Assurance Senior

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Sagent

πŸ“Remote - Worldwide

Summary

Join Sagent as a Senior Functional QA Analyst and contribute your mortgage servicing domain expertise to a fast-paced environment. You will lead functional testing efforts for LoanServ enhancements and integrations, ensuring software quality. Responsibilities include test planning, script development, collaboration with cross-functional teams, and mentoring junior analysts. The ideal candidate possesses a Bachelor's degree or equivalent experience, along with 4-6 years of relevant experience in quality control testing and analysis. Strong skills in test plan development, test data creation, and collaboration are essential. Sagent offers a comprehensive benefits package, including remote work options, health benefits, unlimited flexible time off, and more.

Requirements

  • Bachelor’s degree in Software Engineering, Computer Science,` or relevant discipline with 4 - 6 years of experience in a related field
  • Experience will be considered in lieu of a degree
  • Demonstrated experience conducting quality control tests and analyses to ensure software meets or exceeds specified standards and end user requirements
  • Proficiency in manual QA/testing of products and services, and experience in environments that utilize state-of-the-art software automation applications testing processes
  • Strong skills in drafting, revising, and approving test plans and scripts to ensure alignment with standards and IT strategy
  • Ability to create test data files with valid and invalid records to thoroughly test program logic and verify system flow
  • Experience collaborating with users to plan user acceptance testing, alpha and beta testing
  • Proven ability to ensure that system tests are successfully completed and documented, and all problems are resolved
  • Capability to develop, revise, and approve quality assurance and testing policies, standards, and procedures

Responsibilities

  • Conduct a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements
  • Lead the functional testing efforts for LoanServ enhancements, configurations, or integration projects
  • Drive test execution, defect management, and provide daily status updates with minimal supervision
  • Independently author and maintain test plans, test cases, and traceability matrices based on business and technical requirements
  • Create test data files with valid and invalid records to thoroughly test program logic and verify system flow
  • Bring domain-specific insights to validate servicing logic like default management, escrow accounting, investor reporting, payment processing etc
  • Participate in agile ceremonies and represent QA in sprint planning, grooming, and demos
  • Collaborate with cross-functional teams including business analytics, developers, and product owners to clarify requirements and define acceptance criteria
  • Ensure that system tests are successfully completed and documented, and all problems are resolved
  • Develop, revise, and approve quality assurance and testing policies, standards, and procedures to ensure adherence to industry best practices
  • Proactively identify process improvements, reusable assets, and automation opportunities
  • Mentor junior QA analysts and review their test deliverables for completeness and accuracy
  • Stay up to date with mortgage industry regulations and ensure test coverage for compliance needs

Preferred Qualifications

  • 3 years on LoanServ or similar mortgage servicing systems
  • Strong understanding of mortgage loan servicing lifecycle, default management and reporting, investor reporting, escrow administration, etc
  • Worked on legacy platforms such as mainframe
  • Mortgage industry certifications (e.g., MBA, Fannie Mae/Freddie Mac guidelines knowledge)
  • Experience working in Agile/Scrum environments
  • Basic understanding of automation tools (e.g., Selenium, TestNG) is a plus but not mandatory

Benefits

  • Remote/Hybrid workplace options
  • Health Benefits
  • Unlimited Flexible Time Off
  • Family Planning Services
  • Tuition Reimbursement
  • Paid Family Leave
  • 401(k) Matching
  • Pet Insurance
  • In-person and Virtual Social Experiences
  • Career Pathing
  • Focus Time Fridays
This job is filled or no longer available