Remote Technical Solutions Architect

Summary

Join our team as a Technical Solutions Architect and play a pivotal role in onboarding customers at their start of their journey with Kiddom. The ideal candidate will have a strong background in educational technology, a deep understanding of the unique rostering, integration, technical, and operational needs of K-12 institutions, and a passion for designing solutions that foster successful student outcomes.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Educational Technology, or a related field; Master’s degree preferred
• 5+ years of experience in technical solution design or architecture, with at least 3 years in the K-12 EdTech industry
• Demonstrated experience designing and deploying enterprise-scale solutions for large school districts or educational organizations
• Strong communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Proven track record of leading technical discussions, managing multiple projects, and delivering results in a fast-paced environment
• Familiarity with Student Information Systems (SIS), Learning Management Systems (LMS), and other educational platforms is mandatory
• Experience with single sign-on (SSO) solutions, identity management, and user provisioning
• Prior experience working in a product management or technical consulting role within the EdTech space

Responsibilities

• Design, develop, and implement comprehensive technical solutions that address the unique needs of K-12 clients, ensuring alignment with industry standards and best practices
• Collaborate with product management and engineering teams to influence product roadmaps based on customer lifecycle and industry trends
• Lead architectural discussions to create scalable, flexible, and secure solutions that integrate seamlessly with existing K-12 infrastructure and third-party applications
• Serve as the primary technical advisor and consultant for school districts, providing in-depth technical expertise and guidance throughout the sales and implementation cycles
• Assist in pre-sales engagements, providing detailed technical presentations and solution demonstrations to key stakeholders to align on expectations of Kiddom’s integration capabilities
• Develop comprehensive documentation, including solution blueprints, integration plans, and technical guides, to support seamless implementation and adoption
• Collaborate with Sales, Customer Success, and Professional Learning to foster a positive onboarding experience to our customers
• Engage with IT directors, school administrators, and educational leaders to understand their goals, challenges, and technical environments
• Partner with implementation and support teams to ensure that technical designs are executed effectively and that any post-implementation issues are resolved quickly
• Partner with third-party vendors to establish processes and procedures for custom integrations
• Stay abreast of emerging trends and technologies in the K-12 EdTech space to proactively identify business opportunities for enhancements to our services
• Create business cases (including budget and timeline) for changes to Kiddom’s current integration offerings
• Participate in internal enablement sessions to build skills, knowledge, and confidence of the GTM team to speak with confidence in the technical abilities of our products

Benefits

• Competitive salary
• Meaningful equity
• Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
• 10 paid sick days per year
• Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year
• Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State