Microsoft Dynamics CRM Technical Solution Architect

Summary

Join our team as a Microsoft Dynamics CRM Technical Solution Architect! You will interact with clients to understand their business needs, demonstrate Dynamics CRM solutions, and design solutions to meet those needs. You will also advise on complex business cases, assist sales teams, and identify creative solutions. This role requires strong problem-solving skills, collaboration, and mentorship abilities. A bachelor's degree and 5+ years of relevant experience are required. We offer competitive pay, performance-based bonuses, unlimited paid time off, and a comprehensive benefits package.

Requirements

• Bachelor’s degree required in Computer Science, Business Administration, MIS or related field
• 5+ years of solution architect experience working with recent versions of Dynamics CRM Online
• 5+ years of experience including expertise in Dynamics CRM implementations as well as application deployment and/or distributed system implementation
• Hands-on experience with multi-phase, global, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery
• Proven experience in presales activities including Proof of Concepts, Demo, Presentations and positioning in front of C-Level Executives
• Ability to envision, architect, and evangelize CRM solutions with clients
• An understanding of the functional capabilities and limitations for out of the box functionality as well as custom code
• Proven experience with estimating, scoping, and writing effective SOW’s that set expectations and limit risk
• Ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks
• Ability to move between high level architectural review/design and the "roll up the sleeves" level of performing all phases of a CRM delivery project

Responsibilities

• Interact with prospects/clients to understand business requirements
• Demonstrate Dynamics CRM solution capabilities to the client
• Conduct business process analysis and create Fit/Gap report
• Create solution design to address client business, interface and performance requirements
• Advise on complex Dynamics CRM business cases and propose comprehensive solutions based on CRM, 3rd parties and customizations
• Assist sales and presales teams with preparing proposals, client presentations and support the sale of professional services when necessary
• Identify creative workarounds to meet requirements without the development of custom code
• Use proven methodologies to deliver successful projects

Preferred Qualifications

Deep know-how and proved record of applying CRM in one or more industries, Financial Services and Public Sector preferred

Benefits

• Competitive pay with and performance-based bonus
• Unlimited paid time off
• Flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match