Technical Support Analyst

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InvGate

💵 $30k-$60k
📍Remote - Argentina

Summary

Join our team as a Bilingual or Trilingual Technical Support Analyst to provide technical and functional support to clients worldwide, working closely with development and customer success teams.

Requirements

  • Fluent in English, Spanish, and/or Portuguese
  • Strong communication and troubleshooting skills
  • Previous experience in technical support for software and/or infrastructure
  • Tech-savvy

Responsibilities

  • Provide technical and functional support to clients all over the world
  • Check clients' configurations and suggest improvements and best practices to maximize platform efficiency
  • Work closely with development and customer success teams to troubleshoot issues

Benefits

  • Top-tier health insurance
  • Fixed amount for purchases in the food sector
  • Reimbursement for remote work
  • Extended vacation and paternity leave

Remote

Customer Service

Mid-level

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