Remote Technical Support Engineer, Developer Focused

Summary

Join Cloudflare's Customer Support Team as a Technical Customer Support Engineer and help build a better Internet by solving complex problems and interacting with customers.

Requirements

• Have worked as part of a team in a customer-facing role
• Solved issues from the network to the application layer
• Resolved front-end dashboard and API issues
• Analyzed and tuned website performance issues
• Understand Javascript or other scripting languages
• Developed or maintained internet applications
• Experience with video encoding and streaming solutions
• Worked with SQLite or other database servers
• Comfortable communicating through various support channels and always put the customer first
• Motivated self-starter and always looking to expand your existing skill set

Responsibilities

• Work with customers on a variety of technical support issues
• Provide support for our Content Delivery products: Workers, Speed, Images, Stream, CDN and others

Benefits

Remote work, flexible hours