Technical Writer - Software Documentation Specialist

Summary

Join Yopeso, a 19-year-old software company with over 250 employees, as a proactive and skilled Technical Writer. You will be responsible for creating, maintaining, and organizing technical content to support our development and engineering teams. This involves working with limited information, conducting research, and documenting processes precisely. Your work will improve team efficiency and documentation quality. We offer competitive remuneration, remote work, sports/leisure benefits, paid sick leave, vacation time, team events, a professional development plan, training opportunities, professional certifications, and optional medical insurance.

Requirements

• 2+ years of experience in technical writing, ideally in the software or energy industries
• Previous experience working with Confluence or similar wiki-based documentation platforms
• Strong knowledge of Confluence and content management systems, with the ability to structure and organize documentation effectively
• Excellent English language skills, with exceptional attention to grammar, clarity, and detail
• Proactive and Investigative: Ability to work independently with partial information, conducting research, and proactively seeking answers to complete documentation tasks
• Organized and Detail-Oriented: Exceptional organizational skills to manage multiple documentation projects, ensuring high quality and consistency across all content
• Collaborative: Comfortable working with development and product teams to stay informed and clarify technical information as needed

Responsibilities

• Create and maintain comprehensive documentation, including How-Tos, process descriptions, technical specifications, and release notes
• Ensure all documentation tools are up-to-date, organized, and accessible to support ongoing development needs
• Take ownership of our Confluence wiki by updating content, maintaining structure, and ensuring documentation quality and consistency
• Regularly review and refine existing documentation to enhance clarity, accuracy, and usability for both technical and non-technical audiences
• Work independently to gather missing or incomplete information by consulting with developers, conducting research, and investigating internal resources
• Collaborate with cross-functional teams to stay updated on product developments and ensure documentation aligns with the latest software releases
• Create, format, and publish release notes for software updates, clearly highlighting changes, fixes, and new features for end-users and stakeholders
• Coordinate with product and development teams to ensure release notes are accurate and informative

Preferred Qualifications

Basic knowledge of HTML or markup languages (e.g., Markdown) is a plus

Benefits

• Competitive remuneration
• Remote work
• Sports/leisure benefit
• 20 sick leave days paid at 100%
• 32 calendar days of vacation
• Team events, online, at the office or outside
• Professional development plan with guidance and mentorship
• Training and development opportunities with allocated budget
• Professional Certifications
• Optional medical insurance