Test Analyst

Summary

Join NEC's Revenues & Benefits and Central Government team as a Software Tester, contributing to software that impacts citizen's lives. You will test new software releases, ensuring timely benefit payments and efficient tax collection. Ideally, you'll have a background in Revenues or Benefits. This role involves close collaboration with development and product teams to enhance software and customer satisfaction. The position is home-based after an initial training period in Bracknell. The role requires testing complex financial software applications.

Requirements

• Excellent communication skills, both written and verbal
• Ability to read, understand and interpret complex requirements
• Knowledge and understanding of the collection and administration of Council Tax or Non-Domestic rates
• Knowledge and understanding of the payment and calculation of Housing Benefit and Council Tax Reduction
• Good attention to detail
• Proven track record of meeting tight deadlines
• An investigative mindset demonstrating the ability to investigate test failures and determine the cause of software defects by working through test scenarios
• Understanding of impact/risk analysis and ensure that testing activities reflect this
• Excellent working knowledge of Microsoft Excel and Word

Responsibilities

• Learn and understand the underlying Revenues and Benefits the legislation and the NEC Revenues and Benefits application
• Review and understand the functional requirements specifications for legislative changes, enhancements and new functionality being developed
• With training and guidance produce accurate and thorough test scripts using these specifications to ensure all areas of the functionality are tested against predefined results
• Test new technologies as they are introduced to the customer base and/or incorporated into NEC’s releases
• Work with the Lead Test Analyst and Test Manager to ensure all testing is carried out in accordance with the project plan and by the specified deadlines, highlighting any items at risk of not being done so
• Report test results to the Lead Test Analyst, Test Manager and/or other colleagues in a clear and concise manner
• Ensure all required documentation is updated in an accurate and timely manner
• Learn and understand NEC’s quality management system and ensure that all testing activities meet with it
• Contribute to the continual improvement processes, looking for ways to increase the quality of the testing
• Assist in the testing of other applications marketed by NEC, including those used by Central Government depts

Preferred Qualifications

• Understanding of the impact that different versions of software used to run the application (such as internet browsers and operating systems) may have on the application
• Basic SQL skills
• Experience of working with remote teams
• Proven track record of meeting tight deadlines
• Understanding of impact/risk analysis and ensure that testing activities reflect this
• Knowledge or understanding of the collection and administration of Council Tax or Non-Domestic rates
• Understanding of the Software Development lifecycle
• Experience of writing test scripts to document the testing of complex applications
• Experience of executing test scripts
• Ability to investigate test failures where the actual results do not match the documented expected results

Benefits

• Single Private Medical Cover (with the option to select family cover at an additional cost)
• 25 days paid holiday with the option to buy/sell up to 5 days (during enrolment window)
• 4 x basic salary life assurance cover
• A Group Pension Plan with fantastic employer contributions
• A selection of tax efficient flexible benefits to suit your individual needs